Bad experience with themarket.co.nz

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01EG

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#2499995 7-Jun-2020 11:03

mattwnz:
I have been having trouble with support from NL and still am. Not sure if they have staffing problems at the moment? Only solution seem to be to keep chasing them up every week or so.

I don't know what support from NL store you have been in trouble but yestarday I went to Lower Hutt NL and the manager was awesome, sorted my issue with themarket very easy, thanks for that to him.

tripp

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#2500001 7-Jun-2020 11:21

01EG:
mattwnz:

I have been having trouble with support from NL and still am. Not sure if they have staffing problems at the moment? Only solution seem to be to keep chasing them up every week or so.

I don't know what support from NL store you have been in trouble but yestarday I went to Lower Hutt NL and the manager was awesome, sorted my issue with themarket very easy, thanks for that to him.

That's great to hear :)

I'm glad it has been sorted out for you now.

01EG

612 posts

Ultimate Geek
+1 received by user: 36

#2500151 7-Jun-2020 18:39

tripp:

That's great to hear :)

I'm glad it has been sorted out for you now.

Yes, thanks 👍

mattwnz

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#2500226 7-Jun-2020 21:30

01EG:
mattwnz:
I have been having trouble with support from NL and still am. Not sure if they have staffing problems at the moment? Only solution seem to be to keep chasing them up every week or so.

I don't know what support from NL store you have been in trouble but yestarday I went to Lower Hutt NL and the manager was awesome, sorted my issue with themarket very easy, thanks for that to him.

I have been trying to deal with their online store. So not a physical store.

01EG

612 posts

Ultimate Geek
+1 received by user: 36

#2500233 7-Jun-2020 22:03

mattwnz: I have been trying to deal with their online store. So not a physical store.

Me too, yes, online store is unhelpful, they follow instructions, they are puppets, but as @tripp suggested a personal contact might help, helped in my case.

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