Nothing to do with "PC madness", everything to do with liability and risk.
The age of self responsibility is gone, it's always "someone else's fault" now, and all those "someone elses'" are trying their best to make sure they meet their responsibilities lest they be accused of not doing something they should have done in hindsight. In my day this was simply called being better safe than sorry.
I get the outrage, I really do, but the world has moved on. Health & Safety laws are now wide reaching, and no business or council want's to be on the front page of our click-bait media stories, let alone be accused of failing in a duty to ensure they take reasonable steps to ensure no harm.
Welcome to 2020 and beyond...



