tchart:
I finally got some contact...
Got asked to submit a new photo - said it was to low quality but I suspect they probably just wanted a new one given the requirements state "Less than 6 months old" and my application was submitted 9 months ago.
That's great news. What was the timescale given in your email when you submitted it? Submitted mine in early January this year and it said 5-10 months. Just wonder if they are tending to achieve that.