Recent Experiences with Aliexpress

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6474 posts

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#2867973 14-Feb-2022 09:03

Ordered two identical packages from the same seller, one to Wellington and one to Brisbane on 25/1. The Brisbane one arrived three days ago, the Welly one is possibly a plane to NZ? Not enough planes with space coming here maybe?

Staying in Wellington. Check out my AirBnB in the Wellington CBD. https://www.airbnb.co.nz/h/wellycbd PM me and mention GZ to get a 15% discount and no AirBnB charges.

Zigg

387 posts

Ultimate Geek

#2869496 16-Feb-2022 10:59

SirHumphreyAppleby:

Zigg:

Ordered a TV Remote on Jan 22, seller cancelled the order on the 7th... so where's the refund?!

Refunds can take a few days but normally they're processed quickly and show up on your credit card statement within a day or two.

No sign of it yet. I guess they hope I'll forgot about it.

Had a good run late last year with items arriving within 3 weeks, now it seems to have gone to the pack again. Another item supposedly landed in Auckland on the 6th. we shall see.

smalltrader

174 posts

Master Geek

#2870052 17-Feb-2022 08:18

Just wondering if people have the same experience on AliExpress with 5 star seller but with questionable business practices.

I bought a rechargeable battery for a tool from a seller which has pretty good rating on the surface. The battery is DOA as it won't charge on the original charger. Contacted the seller and file a dispute with AliX at the same time. Seller only responded after repeated chasing. AliX extended the dispute because of the New Year period. I proposed a replacement and a new tracking number. Seller insisted that I have to cancel the dispute first before a replacement is sent.

I explained to the seller that once I have cancelled the dispute then I am relying on seller's good faith which I did not see any as he would not send a replacement. It was a stalemate until AliX dispute period ended and an automatic refund is issued. Upon reading the 5 star feedback more closely, I discovered that despite the 5 star rating, a good number have say they received dead battery which contradicts the 5 star rating. It just goes to show that one cannot rely on feedback rating on AliX and unless you have dealt with the same seller before, it is unwise to cancel a dispute. This is unfortunate as my 18 months experience with AliX has generally been good though I limit purchase to no more than $60 to $100 knowing the risks.

kingjj

1728 posts

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#2870364 17-Feb-2022 14:25

Had 200 FFP2 masks arrive from Ali yesterday, took a grand total of 4 weeks and 4 days to arrive. Other than it taking 3 days for the seller to ship them it was pretty smooth sailing from there. I've had one defective mask so far (ear loop broke almost straight away), the rest I've checked out/distributed to whanau have all been fine.

profrink

257 posts

Ultimate Geek

#2871070 18-Feb-2022 21:42

2.5 weeks for 100 masks. Pretty average time frame.

Supposedly delivered today. But in classic NZ Post fashion, signed for by the address and the package is nowhere to be found.

askelon

876 posts

Ultimate Geek

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#2871241 19-Feb-2022 10:04

A week for my most recent purchase to turn up. But the seller did send me a PM asking for more money to cover shipping costs. Which I ignored of course. Packaging was garbage, box basically destroyed but then again the product was too big for the box in the first place soooo......

richms

28172 posts

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#2871256 19-Feb-2022 11:22

Just done another lot of orders yesterday and last night so will update on how they go. All to my PO box which normally seemed to get things a day after tracking shows they're in NZ, but recently has had a mystery week or so delays.

Richard rich.ms

Samsung

Shop now on Samsung phones, tablets, TVs and more (affiliate link).

ger0in

39 posts

Geek

#2904115 19-Apr-2022 20:51

My latest AE purchase got stuck with "MPI Import Entry required" status.

No contact so far from MPI. I am not even sure if they know my email.

There should be my phone number on the label. Do they call?

1101

3122 posts

Uber Geek

#2904412 20-Apr-2022 14:28

ger0in:

My latest AE purchase got stuck with "MPI Import Entry required" status.

I had that on one of my orders
After a week+ of nothing , it just proceeded to the handover to courier & was delivered

ger0in

39 posts

Geek

#2906830 26-Apr-2022 13:54

1101:

ger0in:

My latest AE purchase got stuck with "MPI Import Entry required" status.

I had that on one of my orders
After a week+ of nothing , it just proceeded to the handover to courier & was delivered

Thanks.

My one is almost 2 weeks now. Strange thing is that another parcel that was sent via China post was delivered just fine.

Aliexpress standard shipping is stuck at customs

neb

11294 posts

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#2907069 26-Apr-2022 19:11

Well this is going to be interesting, tracking info for something I ordered over a month ago, one from Aliexpress directly, one from the carrier:

neb

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#2909452 2-May-2022 18:00

Anyone had any recent experiences with Yanwen? There's several Reddit threads about similar experiences to what I'm getting, tracking showing it arriving in NZ and then it stops, no tracking, no delivery. I've had one item that arrived on 25 March that hasn't moved or updated since then, and from the Reddit threads no-one knows who the local delivery agent for Yanwen is.

neb

11294 posts

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#2909453 2-May-2022 18:02

neb: Well this is going to be interesting, tracking info for something I ordered over a month ago, one from Aliexpress directly, one from the carrier

The seller refunded the price, no questions asked. Still annoying that I waited over a month while it went to the opposite side of the world, although now I've come up with a possibly better solution to replace it.

sleemanj

1490 posts

Uber Geek

#2909455 2-May-2022 18:07

Yanwen is delivered by NZ Post, it can sit doing nothing for a long time before it gets into the NZ Post system, very low priority I expect

It can sit around for... a long time. I wouldn't be too surprised if it did eventually turn up, at some point, then again it might not. I typically avoid Yanwen if I can!

You can try tracking with https://parcelsapp.com/en and that might tell you if it got a new tracking number from NZ Post.

---
James Sleeman
I sell lots of stuff for electronic enthusiasts...

neb

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#2909456 2-May-2022 18:15

sleemanj:
Yanwen is delivered by NZ Post, it can sit doing nothing for a long time before it gets into the NZ Post system, very low priority I expect

Thanks! Already using the Parcelsapp, um, app, it's showing nothing since arriving in NZ, and several other trackers are showing nothing either.

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