Did Trademe get too greedy?

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mattwnz

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#1051808 23-May-2014 17:11

Sidestep:
mattwnz:
I am really talking about impressions that having negative feedback gives to a third party. if I look at buying from someone with less than 100 percent feedback, I will look at the feedback that that that person has received and will see if it sounds justified or not, and will decide to trade with them based on that. Sometimes what is posted is quite enlightening. even a single negative feedback could sway me not to trade with them if I think it doesn't reflect well n the trader. Where as someone with 100 percent positive feedback and they have completed at least 10 trades, I wouldn't have any hesitation trading. Possibly it is partly psychological but I have observed other people doing this too when someone doesn't have 100 percent positive feedback.

It's pretty easy to get away with 100% feedback if you've only got 10 trades.

Once you reach 500 or 1000 there's far more chance you've come across that one insane person or total idiot you can't reason with, who's determined to give you a sad face no matter what..

If someone has 500 trades with 499 positive I'd regard it the same as 100%

Yes that is the point, maybe many people would regard 499 out of 500 as 100%, but some people wouldn't, and may compare that against another trader with 100% feedback, but with less trades, so will buy from that trader instead. People do think differently.
That is why I think a system which automatcially shows that the person is a good trader, and the 100% perfect positive feedback , isn't sabotaged by a rouge bad trader, is a better idea. I think a system like facebook reviews system, which rates in stars where a single bad review doesn't affect the 5 star rating if the trader has done a lot of trades, is a far better rating system.

luckysurprise

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#1051819 23-May-2014 17:23

ajobbins:

Member feedback ratings on Trade Me are publicly available info. There is nothing stopping a trader on another site say linking to their Trade Me profile to prove their rating/trustworthiness.

Actually there is a slight problem with this. Trademe do not allow it! It was happening a few years ago and those traders linking to their Trademe feedback from other auction sites were warned they would forfeit their Trademe membership if they continued. Trademe very much consider your feedback record as THEIR property, not yours. And they can afford more lawyers than you can. Unless you are Mr Dotcom.

"Eat a live frog first thing in the morning, and nothing worse will happen to you for the rest of the day." - Mark Twain

mattwnz

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#1051824 23-May-2014 17:28

luckysurprise:
ajobbins:

Member feedback ratings on Trade Me are publicly available info. There is nothing stopping a trader on another site say linking to their Trade Me profile to prove their rating/trustworthiness.

Actually there is a slight problem with this. Trademe do not allow it! It was happening a few years ago and those traders linking to their Trademe feedback from other auction sites were warned they would forfeit their Trademe membership if they continued. Trademe very much consider your feedback record as THEIR property, not yours. And they can afford more lawyers than you can. Unless you are Mr Dotcom.

It is possibly one of the only thing that keeps people locked into trademe. Would be good to get a determination over whose property it is. If it was TMs, then wouldn't that would prevent people using that feedback on their own websites testimonial pages without permission.

MikeB4

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#1051836 23-May-2014 17:35

The Trade me T&C's refers to this

Here is a crazy notion, lets give peace a chance.

gzt

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#1051891 23-May-2014 20:24

Glassboy: TradeMe has an extensive API (as probably does eBay). It's entirely probable that someone could build an reputation aggregation site that people could opt-in to without any need for the Government to create bad law. As for Sky and Telecom, market forces have forced far more change than regulation.

As above. Based on TradeMe's past behaviour around feedback you would get API access revoked for doing that. Also your points about credit history are in error. Providing contract details to a 3rd party is something you agree to at the time of the credit contract for the advantage of the lender.

Imho creating law to force that sharing (where the creator of the feedback agrees of course) is an interesting idea. Imho you would have to study NZ and UK style legal systems for anti-monopoly actions of the past to see if you can find a precedent for that type of action. I'm thinking you might find some, but TradeMe would be a powerful opponent.

Glassboy

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#1051921 23-May-2014 20:48

gzt:

Imho creating law to force that sharing (where the creator of the feedback agrees of course) is an interesting idea. Imho you would have to study NZ and UK style legal systems for anti-monopoly actions of the past to see if you can find a precedent for that type of action. I'm thinking you might find some, but TradeMe would be a powerful opponent.

That's the sort of totalitarian law that will only interest one or two politicians in the NZ political system. They're likely to want to monitor all of your spending though and you may find yourself having to explain some of the high fat foods you've been buying.

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gzt

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#1051934 23-May-2014 21:06

Glassboy:
gzt:

Imho creating law to force that sharing (where the creator of the feedback agrees of course) is an interesting idea. Imho you would have to study NZ and UK style legal systems for anti-monopoly actions of the past to see if you can find a precedent for that type of action. I'm thinking you might find some, but TradeMe would be a powerful opponent.

That's the sort of totalitarian law that will only interest one or two politicians in the NZ political system. They're likely to want to monitor all of your spending though and you may find yourself having to explain some of the high fat foods you've been buying.

Ah. I see it was mattwnz making that suggestion. Personally I don't think TradeMe meets or approaches the definition of a monopoly but it is interesting to look at how monopolies are defined and how markets are managed to avoid or remediate them.

In this particular case the competition has a challenge but for the most part has suffered mainly from laughable incompetence.

MikeAqua

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#1054240 27-May-2014 11:51

We recently bought and sold a house through TM. It's really good medium. We bouht coverage in the local property press and TM. The TM advertising was cheaper, it obviously has more reach than a local printed publication and it allowed us to display more photos of our home. Our agent passed on the advertising costs without mark up.

For small items TM's success fees are getting quite high and it's a bit of a faff.

These days I don't bother with TM for anything worth less than ~$100. I give a lot of stuff away - Salvation Army, Hospice Shop, friends, family, recycling shop. You can find a home for most things and people will pay it back or forward in some way. Every now and then we give the kids bunch of stuff to sell at the local trailer market and they keep the profits as pocket money. Giving stuff away feels good.

When we move house we are going to have an old fashioned garage sale for the things we don't want to take with us.

Mike

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