Compass Naked DSL

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Lurch

1061 posts

Uber Geek

#104959 23-Jun-2012 21:28

With the current changes going on out there with data caps and the like I've been considering changing from Vodafone to Compass.

I can't seem to find that many reviews or gossip out there about Compass except for some rather old stuff, anyone currently with Compass able to tell me what gaming is like and speed is like during peak times?

Currently looking at the plan below :

100 GB Broadband $69.95 per month

Lurch

1061 posts

Uber Geek

#645258 23-Jun-2012 21:35

Hmm, even looked at the mammoth deal for $10 more but thinking I'd prefer to avoid traffic shaping and a 12 month contract.

hairy1

3332 posts

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#645275 23-Jun-2012 22:01

Compass support was horrendous when I was with them. I even wrote a formal letter I was so frustrated. The problem is that you cannot call them from a mobile. I don't know if they have changed it yet. Of course being on naked all we had when it went down was the cell.

It was a nightmare. Just search around here for a few horror support stories. It might have changed recently. Maybe someone who is with Compass currently can comment on their support?

Cheers, Matt.

My views (except when I am looking out their windows) are not those of my employer.

Lurch

1061 posts

Uber Geek

#645279 23-Jun-2012 22:07

Thanks Matt, just wanting to get a balanced view. Hate changing providers as I've had a good run with Vodafone but have to put the feelers out for the best deal since Naked on Vodafone is getting the big miss going by recent plan changes.

hairy1

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#645282 23-Jun-2012 22:13

I was on wireless with them and had quite a few outages. I swapped to another provider with exactly the same equipment and had no outages in months. This was a while ago so you might want to hear from others. We have been away from them a year or so now.

My views (except when I am looking out their windows) are not those of my employer.

Shoes2468

785 posts

Ultimate Geek

#645294 23-Jun-2012 22:54

I too would be interested in peoples opinions, looking to move parents to this plan as they are in the compass zone. I was under the impression that they had now allowed calling the 0800 no from mobiles but not sure. The more feed-back the merrier I say

Lurch

1061 posts

Uber Geek

#645301 23-Jun-2012 23:24

hairy1: I was on wireless with them and had quite a few outages. I swapped to another provider with exactly the same equipment and had no outages in months. This was a while ago so you might want to hear from others. We have been away from them a year or so now.

Are they using the old radio net gear or am I barking up the wrong tree? :-)

hairy1

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#645330 24-Jun-2012 06:37

I don't think it was a radio gear issue. I used exactly the same radio gear with another provider and didn't have issues. This was on the Wired Country network.

My views (except when I am looking out their windows) are not those of my employer.