I recently changed broadband from a longtime customer of ihug(Vodafone) to Slingshot after ihug changed our email address on us from Username@adsl.ihug.co.nz to Username@ihug.co.nz, and wouldn't have a word of it. Slingshot was reccomended to me for their great data.

Since I changed to Slingshot I have been somehow using a lot more data than usual (Instead of like 10GB, Probably hitting about 20). I initially installed Monitors/Meters to check out if there was any truth to the statistics Slingshot were telling us. It wasn't, so I phoned them (one thing decent about Slingshot is your not on hold for 2hours, thankgod) and 2 different people both told me that they thought our data from 5am-7am was being counted. Those who are not familiar with Slingshot - they advertise/offer 1am-7am offpeak free.

After an investigation into this I was told this is not the case, and they have no idea why this was going on and couldn't give me any info other than the times/dates data was being used. After about 30minutes of discussion:

He told me the free offpeak is actually counted 12.45am-6.45am, not the 1am-7am advertised but thinks this should have hardly any difference. Firstly this is besides the point, it is false advertising, and 15minutes of torrenting is what i work out to be about 150MB or so of torrenting. Doing that everyday, adds up to about 5GB - a decent chunk. I have now just resorted to making torrents 1am-6am (seeing torrents schedulers work like normal people, to the hour) which cuts out an hour of what I should really be getting.

What should I be doing about this?