How accurate is Chorus's "Fibre Avaibility" date?

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ssamjh

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#2192176 6-Mar-2019 13:36

Update: I've seen a Chorus technician pacing out measurements with a tool around the town. Only in one area for now but fingers crossed :O

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rogercruse

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#2196945 13-Mar-2019 08:42

rogercruse:

Have read the original post and the subsequent comments, I thought I would check when Chorus were still planning to 'do' my street in August of this year.

Imagine my surprise, to discover that the target month had changed to March (or in a few weeks!).

I'm now skipping around the house and drooling far too much!!

Maybe I posted too soon!

gibbo

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#2199745 16-Mar-2019 19:22

Yes April seams popular, Chorus are busy in the street and doing some Pole work as well. Being an older Auckland suburb, a lot of the existing PSTN is overhead. MY concern is they haven't put an unground termination at the base of the drive (live on the rear of a sub divided/corss leased) section. Designing engineer probably looked at the existing PSTN runs and thought lets follow that. My Copper PSTN line goes through the front houses roof, then through a carport, concrete wall, my garage, my no cavity ceiling before appearing on a new in wall cabinet. I don't think its going to be a quick install with additional street work required.

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#2199822 16-Mar-2019 22:00

Chorus avoid those sorts of situations these days. Even with copper.

It's a pain in the rear - I lived in a property with substandard wiring suited only for voice. Was 2mbit adsl compared to 70mbit vdsl bweteen the fixed and existing state.

Chorus eventually ran the new run from etp to the jackpoint allong the outside of the conjoined unit.

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rogercruse

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#2228463 1-May-2019 09:58

rogercruse:

rogercruse:

Have read the original post and the subsequent comments, I thought I would check when Chorus were still planning to 'do' my street in August of this year.

Imagine my surprise, to discover that the target month had changed to March (or in a few weeks!).

I'm now skipping around the house and drooling far too much!!

Maybe I posted too soon!

Oh no!

Chorus Fibre installation has slipped again... now says JUNE....

I just have to keep saying things like 'still plenty of time before the Rugby World Cup' and practice sitting on my hands!

rogercruse

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#2254124 7-Jun-2019 22:07

Chorus installed Fibre yesterday.... everything working well.

Can't stop running speedtests!!!!

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ssamjh

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#2254126 7-Jun-2019 22:47

rogercruse:

Chorus installed Fibre yesterday.... everything working well.

Can't stop running speedtests!!!!

Lucky! Sadly mine is still scheduled for about a years time 😢

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atomeara

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#2254609 8-Jun-2019 21:01

The map for Service Provider is showing a mix of dates for Whitianga between Dec 2019 and end of June 2020.

ssamjh

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#2254611 8-Jun-2019 21:06

atomeara:

The map for Service Provider is showing a mix of dates for Whitianga between Dec 2019 and end of June 2020.

Cook Drive shows December 2019 [RED]

Bryce Street (my road) shows April 2020 [BLUE]

The green circle is the chorus exchange.

I am bewildered why it's going to take an extra 6 months to get to my road :(

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AgentX20

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#2255263 10-Jun-2019 13:42

I've been watching the date on the Chorus site for years, and every time I went to look it slipped six months or more.

Finally it settled on May '19 and lo and beyond all the work got done well before that date. I saw fibre availability before the mail out was received in our letter box, so I kicked things off with 2 degrees on the 9th of May. 2degrees immediately and correctly flagged our install as requiring consents as we're on a private right of way with half a dozen other houses - most of whom have also kicked off the install via their respective ISPs. (And no they wouldn't install into our roadway as part of the main install when we asked... worth a crack, eh? :] )

Anyway, it's now a month later and none of us have heard anything from anyone (Chorus). I've nudged my ISP and hopefully they can get some news.

So, the availability dates might be reasonably accurate, but there seems to be no telling as to how long it takes to actually get things connected.

ben28

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#2255295 10-Jun-2019 14:25

Sorry to put a dampener on your enthusiasm. I requested fibre Nov 2018, all but one of the property owners in the right of way Ok'ed it, but one objected.

He's been dealing with someone at Wilson Hurst (who seem to handle the tricky consent issues on behalf of Chorus)

The quality and pace of communication from Wilson Hurst is atrocious.

Like- you can only communicate by email , he sends an email asking for details of the termination on his property and they don't provide any details, they seem unable to communicate in a customer centric manner, all replies from them take 3-4 weeks ( I wonder if its a 'scheme' where they hope he just gives up)

I'm beyond frustrated as I know this can be resolved with one onsite visit in 5 minutes.

I really don't expect fibre until well into 2020 at this rate.

I console myself by the fact my vdsl speed has jumped from 24 to 33 Mbps (I'm guessing due to the neighbourhood moving from copper to fibre?)

And at 33, I'm getting Netflix/YouTube at 4k , and general web browsing won't improve dramatically on fibre . So the only real disadvantage is the slowness of occasional large uploads/downloads.

But it would be nice to be on a technology of the 21st century

ben28

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Chorusnz

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#2255319 10-Jun-2019 14:57

@ssamjh it’s because we are undertaking the rollout by cabinet area rather than by street. The Fibre architecture we use is PON (passive Optical Network). This means that while the light emitter (OLT) and therefore start point is in the exchange, all Fibres get split using a passive splitter in the cabinet before being fed to each property. So the important part here is your relation to the proposed cabinet spot which will likely service a number of different zones or ‘areas’. These are done in chunks to make the rollout easier and it just happens that yours is a bit later.

@AgentX20 ROW work takes on average somewhere around 3 months depending on the size. The main factor in this is the consents which depending on what category you fall under can be quite painful to get everyone to agree on a solution. If you want to send us your address I would be happy to look into things with you in more depth. ^Richard

AgentX20

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#2255336 10-Jun-2019 15:07

ben28: Sorry to put a dampener on your enthusiasm.

Heh yeah - having watched the deployment dates slip and slide over the years I know I have to temper any optimism, and I've read enough around here to know things might take a while. Still you live in hope, and I had hoped for a wee bit more communication from the parties involved...

AgentX20

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#2255340 10-Jun-2019 15:11

Chorusnz:

@AgentX20 ROW work takes on average somewhere around 3 months depending on the size. The main factor in this is the consents which depending on what category you fall under can be quite painful to get everyone to agree on a solution. If you want to send us your address I would be happy to look into things with you in more depth. ^Richard

In our case all but one resident have applied for broadband and we do not foresee any problem with consent from that one person. I don't believe there will be any hold ups there. My main concern is the lack of comms from anyone after the ISP in the process, even just a 'it's underway'. I'll message you the address. Thanks!

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