Looking for help regarding ISP Speed throttling

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Geek
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#2657317 16-Feb-2021 09:29

Is there any nz sites I could download from to test this?

Will be calling them today, what should I be asking them about these speed limits?

Jase2985

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#2657319 16-Feb-2021 09:34

try downloading one of these linux ISO's from UC

http://ucmirror.canterbury.ac.nz/linux/mint/isos/debian/

xpd

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#2657325 16-Feb-2021 09:39

fast.com

speedtest.net

XPD / Gavin

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xpd

Geek of Coastguard
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#2657326 16-Feb-2021 09:40

Confirm you are on proper fibre and no wireless link anywhere probably the main thing.

XPD / Gavin

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Iceroadlegend

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#2657407 16-Feb-2021 11:37

Jase2985:
try downloading one of these linux ISO's from UC

http://ucmirror.canterbury.ac.nz/linux/mint/isos/debian/

So I'm getting full speed downloads with that link - 11.8MB/s through Internet download manager

Iceroadlegend

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#2657413 16-Feb-2021 11:52

Update:

Just got off the phone with CLIC Support, my international Bandwidth is capped at 20mpbs. Currently waiting a call back from the company regarding this as they get a separate company to look after their equipment.

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quickymart

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#2657423 16-Feb-2021 12:02

So is it actually fibre or wireless that you're running on? Sorry I'm a bit confused.

Iceroadlegend

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#2657424 16-Feb-2021 12:04

quickymart:
So is it actually fibre or wireless that you're running on? Sorry I'm a bit confused.

Sorry must have missed that comment, it is completely fibre all the way through the network. No wireless at all.

clinty

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#2657425 16-Feb-2021 12:05

Iceroadlegend: So they have installed a ONT with a fibre cable running in from outside. I had to 2 wait 2 weeks so they could get a tech of there own to blow the fibre cable through to the house.

The exchange box is right around the corner. They stared off as wireless since the could get the tech here but took the gear away when they put the cable in.

They provided a Mikrotik router. Currently not at home to take a picture of the ont.

I am picking that CLIC ( who are a WISP in Central Otago) have now branched out into providing non-UFB Fibre for subdivisions as well, but have not put this on their website yet

Clint

clinty

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#2657427 16-Feb-2021 12:07

Iceroadlegend:
So recently moved into a new subdivision and only found out 3 weeks before move in that Chrous did not put the fibre in but rather a local ISP, CLIC (Central Lakes Internet Company) So the likes of Sparks could not see my address because these guys had done the fibre in the subdivision and we can only get internet through them (not the reason for this post but if anyone can chime in on whether this is legal or not would be fantastic)

My connection is suppose to be 100/20

As a matter of interest - how much are you paying for the connection?

Clint

Iceroadlegend

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#2657494 16-Feb-2021 13:15

clinty:
Iceroadlegend:
So recently moved into a new subdivision and only found out 3 weeks before move in that Chrous did not put the fibre in but rather a local ISP, CLIC (Central Lakes Internet Company) So the likes of Sparks could not see my address because these guys had done the fibre in the subdivision and we can only get internet through them (not the reason for this post but if anyone can chime in on whether this is legal or not would be fantastic)

My connection is suppose to be 100/20

As a matter of interest - how much are you paying for the connection?

Clint

$96 per month

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boosacnoodle

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#2657526 16-Feb-2021 14:24

Name and shame the subdivision?

hio77

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#2657528 16-Feb-2021 14:32

kinda sounds like bandwidth that isn't going over peering is hitting points of contention somewhere along the way.

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Iceroadlegend

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#2657779 16-Feb-2021 20:04

Looks like after talking to them about getting faster speeds via VPN my connection is now limiting through it.

Starts out at 10MB/s then slow drops back to 2.3MB/s.

Iceroadlegend

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Geek
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#2657793 16-Feb-2021 20:26

boosacnoodle:
Name and shame the subdivision?

Gair Estate in Cromwell, the 2nd development stage. First part that was done 5+ years ago has chorus fibre.

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