Why has my download speed decreased by 15%?

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hio77

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Lizard Networks

#1077346 30-Jun-2014 21:21

sloburn: Yes testing on ethernet. No one has asked about my synch rates, how do I check those?

you will need to login to your router, and check your DSL rates in there.

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Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

sloburn

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#1077366 30-Jun-2014 21:33

Uptime:

0 days, 6:39:43

DSL Type:

ITU-T G.993.2

Bandwidth (Up/Down) [kbps/kbps]:

10,342 / 40,164

Data Transferred (Sent/Received) [B/B]:

0 / 0

yet my speedtest is coming back like this

https://www.speedtest.net/result/3594703548.png

sbiddle

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#1077370 30-Jun-2014 21:39

That latency points to congestion.

Are you 100% certain you have no devices or apps such as torrents on your network that are uploading data right now?

hio77

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#1077371 30-Jun-2014 21:39

sloburn: Uptime: 0 days, 6:39:43 DSL Type: ITU-T G.993.2 Bandwidth (Up/Down) [kbps/kbps]: 10,342 / 40,164 Data Transferred (Sent/Received) [B/B]: 0 / 0

yet my speedtest is coming back like this

https://www.speedtest.net/result/3594703548.png

have you checked your network to be sure nobody is freeloading, possibly sitting on your wifi sucking away at your line?

you are syncing at 40/10 which is solid.

i do note, your connection has only been connected for 6 hours.

have you rebooted your router recently?

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

sloburn

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Master Geek

#1077386 30-Jun-2014 21:49

Not uploading at any significant speed. I do run utorrent sometimes but i've been doing that for longer than i've had vdsl and i've only started having download issues in the last 10 days.

Restarted the router this afternoon as I had to unplug it.

Have tried the speed test with wlan completely disabled and I get the same result.

sloburn

70 posts

Master Geek

#1077472 30-Jun-2014 23:44

For comparison, 11:45pm

https://www.speedtest.net/result/3594894292.png

sloburn

70 posts

Master Geek

#1078391 2-Jul-2014 07:09

Just to update on this (sorry if this is thread-jacking) but I thumped a different desk yesterday (telecom twitter, signed up for twitter, I feel dirty) and they suggested perhaps it was a modem issue and are sending me a new model. I suggested that it seemed highly unlikely the modem would just work poorly at the same specific times of the day but any progress is progress.

Anyhow, got home yesterday and miraculously my issues were resolved. Obviously whatever wasn't wrong became less wrong with a wave of someone's magic wand. Wonder if they'll ever tell me what they did to fix it. Back to solid 15ms ping and 38Mbps down

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xpd

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#1078416 2-Jul-2014 08:31

Found the reason mine had dropped.... tree branch had rubbed against the line during the strong winds lately, and exposed the cabling to the elements. Chorus came out and replaced it, back to 40/10 :)

Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

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