Kiwibank down 06/09/2021

Forums › New Zealand Broadband › Kiwibank down 06/09/2021

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#2775278 9-Sep-2021 13:21

ShinyChrome:

Is anyone having issues accessing ANZ services this morning? I keep getting errors accessing goMoney on Android.

And I still can't buy a 1tb SSD :(

Yep - definitely. Haven't been able to access ANZ via GoMoney this morning.

Although yesterday when ANZ were having issues, Google Pay (linked to an ANZ CC) worked fine.

Kiwibank app on my phone is working fine.

alavaliant

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#2775350 9-Sep-2021 14:06

I've been seeing intermittent internal server errors when trying to login to ANZ online banking in a web browser over the last few days.

Nate001

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#2775433 9-Sep-2021 14:58

ANZ appears to be accessible again, good work to the guys.

sud0

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#2775540 9-Sep-2021 15:51

Looks like NZ Post is also improving things...

Lucas

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Nate001

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#2775781 10-Sep-2021 08:53

Cat and mice back at it again at ANZ this morning. Can't access online banking.

turtleattacks

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#2775887 10-Sep-2021 10:33

Nate001:

Cat and mice back at it again at ANZ this morning. Can't access online banking.

From an architecture design point of view - what can do they do to fight this? I know that Cloudflare can help but surely they've tried something similar already?

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Fred99

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#2775891 10-Sep-2021 10:45

ANZ GoMoney phone app is down again for me, Kiwibank phone app is connecting fine.

Oblivian

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#2775892 10-Sep-2021 10:49

Less Gusto toward KB today

https://www.nzherald.co.nz/business/cyber-attack-anz-online-access-down-for-third-day/QI2VYU3RNN6JPR2TACF57DSYUI/

michaelmurfy

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#2776032 10-Sep-2021 13:39

Team Green is fine. Team Blue (myself) is not as everyone can see.

This is officially the worst day of my career to date. I just had my boss drop off a care package to me consisting of Beer, V and snacks. I've been involved since the early hours of day 1 and will be at this for as long as it takes.

Just know for all Team Blue customers we're really trying to get everyone back up and running as soon as we can.

Michael Murphy | https://murfy.nz
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clinty

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#2776034 10-Sep-2021 13:41

michaelmurfy:
Team Green is fine. Team Blue (myself) is not as everyone can see.

This is officially the worst day of my career to date. I just had my boss drop off a care package to me consisting of Beer, V and snacks. I've been involved since the early hours of day 1 and will be at this for as long as it takes.

Just know for all Team Blue customers we're really trying to get everyone back up and running as soon as we can.

Just let us know where to send the whisky and chocolate :)

sud0

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#2776064 10-Sep-2021 14:43

clinty:
michaelmurfy:

Team Green is fine. Team Blue (myself) is not as everyone can see.

This is officially the worst day of my career to date. I just had my boss drop off a care package to me consisting of Beer, V and snacks. I've been involved since the early hours of day 1 and will be at this for as long as it takes.

Just know for all Team Blue customers we're really trying to get everyone back up and running as soon as we can.

Just let us know where to send the whisky and chocolate :)

Better yet! Let's all meetup for a beer or two! Or a BBQ! :)

Lucas

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rugrat

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#2776119 10-Sep-2021 16:06

turtleattacks:

From an architecture design point of view - what can do they do to fight this? I know that Cloudflare can help but surely they've tried something similar already?

If nothing can be done and the attacks are not expensive, then future business on the internet is doomed.

The only thing I can think of is to black list the overseas ISP’s that the connections are coming from. But then some legitimate overseas customers are going to lose access.

Surely the Spy Agencies must have some tricks up their sleeves. Understand they can’t reveal methods. At least we’re not cashless yet so there is ATM machines, just if a bill payment needs amending could be a problem.

clinty

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#2776251 10-Sep-2021 21:14

Possibly this new botnet - been causing lots of issues

https://www.bleepingcomputer.com/news/security/new-m-ris-botnet-breaks-ddos-record-with-218-million-rps-attack/

@michaelmurfy - hope you are getting a chance to catch your breath and possibly relax a little

Clint

sud0

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#2776268 10-Sep-2021 22:52

turtleattacks:

Nate001:

Cat and mice back at it again at ANZ this morning. Can't access online banking.

From an architecture design point of view - what can do they do to fight this? I know that Cloudflare can help but surely they've tried something similar already?

Yeah... their only solution may be to use a CDN that has lots of bandwidth, like Cloudflare, AWS, etc. It seems like ANZ already did it:

➜ ~ dig secure.anz.co.nz +short

hmsy3qo.impervadns.net.

45.60.160.117

So it basically means that all the traffic for secure.anz.co.nz (and possible other subdomains) are reaching impervadns.net first, and then from there to the ANZ's servers. So the "pipe" at impervadns.net is way bigger... it can take a bigger DDoS attack than the previous ANZ DDoS solution.

Lucas

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scottjpalmer

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#2776868 12-Sep-2021 13:49

Kiwibanks turn again today I presume. Been issues all day.

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