Have the following instructions
1 Connect USB cable to the phone and then to the USB port on your computer.
2 Touch the status bar on your phone and drag it down, then choose Connected as a media device and then tap Media device.
3 On your computer, open your phone's disk drive and choose files or folders you want to backup.
#2 is the problem, have no idea where/what 'status bar on your phone' is.
I've connected it to the PC (OS is Win 10) and received 'connected' prompt on the phone, but so far no indication inExplorer?
Thanks for any help.