Overseas you tube tech channels say that using SMS for 2FA is not very effective; thieves just have to persuade a telco to do a SIM swap on your phone number. However, that's what the ASB gives me for my personal accounts.
(I have access to a business account at the ASB and an RSA code generator is used.)
Has the SIM swap attack been used in NZ? Should I ask the ASB to do better?