Internet Explorer behaviour

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#525831 26-Sep-2011 14:51

I think it's better to try and find then fix the actual problem rather than use static hosts file entries as a band aid fix.

Q1: Do you get the same issues with a different browser, ie: Google Chrome or Firefox?

Q2: Have you tried running IE7 with addon's and extensions disabled?
start > run > "C:\Program Files\Internet Explorer\iexplore.exe" -extoff

Q3: Have you tried resetting IE7's settings?
http://windows.microsoft.com/en-NZ/windows-vista/Reset-Internet-Explorer-7-settings

Also run a scan with Malware Bytes free
http://www.malwarebytes.org/products/malwarebytes_free

Rickles

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#525846 26-Sep-2011 15:28

Hi Ragnor,

I agree with you, but sometimes .....

Q1: Nope, only IE

Q2: Yes.

Q3: Yes, including resetting defaults and reinstalling

Have run Malware Bytes, SpyBot, AVG, and AdAware.

R.

mackonline

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#526036 27-Sep-2011 02:28

I hate Explorer! It should be forbidden

Rickles

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#526104 27-Sep-2011 10:54

UPDATE: Tried putting Google IPs and DNS in hosts file ... no effect, still problem

Deleted hosts file, reinstalled IE7, cleaned out cache, internet temp files, cookies, etc. Ran CCleaner (Registry cleaner) ... no effect.

Annoyingly random as the error ocurrs about once every 4 or 5 times IE is opened.

R.

gzt

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#526246 27-Sep-2011 15:23

Does the standalone windows malware removal tool complete ok?

http://www.microsoft.com/security/pc-security/malware-removal.aspx

Rickles

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#526303 27-Sep-2011 16:38

gzt - yup, runs fine and machine clean as a whistle.

R.

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gzt

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#526312 27-Sep-2011 16:47

Now you have done that, how about running the install with the 'install latest updates for windows malware detector' unchecked?

Also, are you running the latest installer available from MS?

gzt

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#526315 27-Sep-2011 16:50

The other thing MS suggest is resetting IE security settings to default. MS detail the manual process and also have a fixit button to do it automatically - http://support.microsoft.com/kb/917925

Rickles

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#526325 27-Sep-2011 16:58

gzt - did that, manually as well as having Mr FixIt make a couple of housecalls.

R.

Rickles

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#526329 27-Sep-2011 17:03

gzt - downlaoded latest IE8 just in case ... no go. Also, the install stops if you uncheck the malicious software check & installs. Can't see anyway around that.

R.

gzt

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#526344 27-Sep-2011 17:18

install in safe mode?

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Rickles

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#526432 27-Sep-2011 19:32

gzt - been there, done that, no go.

R.

gzt

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#526567 28-Sep-2011 01:34

Back on the original problem, how about disabling the windows dns client cache completely and see if that makes a difference. If that works try disabling negative caching only.

http://support.microsoft.com/kb/318803

Rickles

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#526606 28-Sep-2011 08:52

gzt - flushed DNS cache, disabled DNS cahe ... no change.

Seriously thinking of waving chicken entrails over the machine now .

R.

Hiamie

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#526631 28-Sep-2011 09:42

Maybe it's time to reformat and start again - probably a faster solution in the long run.

Tony

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