Calendar sync issue with Windows phone and Oultook and Outlook.com

Forums › Legacy mobile platforms (Windows Mobile, Palm OS, Web OS, Symbian, Meego, Blackberry) › Calendar sync issue with Windows phone and Oultook and Outlook.com

Technofreak

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#171345 14-Apr-2015 19:15

My wife is having trouble syncing her calendar between her Lumia 1020 and Outlook on her computer via Outlook.com.

When she enters an appointment on her computer in Outlook the appointment will sync onto her phone, but when she enters the appointment onto the same calendar on her phone it doesn't sync onto her computer.

Any ideas?

Thanks

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nathan

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#1283194 14-Apr-2015 20:10

Does she have multiple calendars setup on WP

likely she I creating appointment in different calendar that is not being synched

There is a drop down list of calendars when you create a new entry. WP will default to the last one you used and remember it.

Technofreak

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#1283209 14-Apr-2015 20:28

nathan: Does she have multiple calendars setup on WP

likely she I creating appointment in different calendar that is not being synched

There is a drop down list of calendars when you create a new entry. WP will default to the last one you used and remember it.

No, she's using the same calendar that she can sync from the computer with. The colour of the theme confirms what calendar she has entered the appointment into. Anything entered on the phone will not sync onto the computer.

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nathan

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#1283211 14-Apr-2015 20:32

Do edits on the phone to existing entries that have already synched from cloud to WP not synch either?

Technofreak

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#1283233 14-Apr-2015 20:43

nathan: Do edits on the phone to existing entries that have already synched from cloud to WP not synch either?

Yes, they sync OK

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nathan

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#1283238 14-Apr-2015 20:49

So any new entry entered on phone not synch, but existing entry modified.does synch?

Can you double-check that multiple calendar theory I mentioned.

Technofreak

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#1283240 14-Apr-2015 20:56

Yes, i've already done that. I changed the theme colour to see which entries changed their colour and was able to confirm which calendar I was dealing with. Also when you go to edit an entry it shows you which calendar the entry is in.

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nathan

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#1283276 14-Apr-2015 21:23

Weird. Try.deleting the account and re adding it

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coffeebaron

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#1283363 14-Apr-2015 23:49

Also check if it syncs as far as outlook.com in case it's an issue from outlook.com to Outlook.

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Technofreak

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#1284787 15-Apr-2015 15:01

nathan: Weird. Try.deleting the account and re adding it

That's the conclusion I've come to.

Before Ii do that I'll try another calendar to what happens with that.

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Technofreak

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#1284788 15-Apr-2015 15:02

coffeebaron: Also check if it syncs as far as outlook.com in case it's an issue from outlook.com to Outlook.

Yep, done that, nothing on outlook.com. It looks like an issue with the account on the phone.

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