HP TouchPad in New Zealand... Who is interested?

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132 posts

Master Geek

#513611 29-Aug-2011 19:00

I really want one.....this is what I have found..

HP TouchPad Update and Availability

Alistair
posted this on Aug-29 10:09 am

Currently HP is sold out of all physical stock of the TouchPad, but they have enough raw materials left over (which they had already prepaid and therefore need to be used up) to make one last production run which will be sold out of immediately the moment HP takes orders from it's customers (major retailers, etc.).

Our agent is part of this customers base and has priority opportunity on Monday 29/08/2011 to secure our stock on Monday US time. They will also be provided the exact ETA which has now been updated and is expected to be 10-16 days.

We will be acquiring over 1000 units of the device which is enough to fulfil our estimated orders by the shipping date with perhaps a few left over. If we sell out before this time the website will stop allowing orders for this device.

Our pricing is based upon these details and isn't linked to the original fire sale pricing that was established to allow retailers who were holding stock to move their inventory fast. Our prices are fixed and will not be altered during the duration of the promotion. We have however reduced our margins as much as is physically possible to come down as low as required.

All orders that are received until shipment begins can be altered or cancelled at any time, but payment is required at the time of order to secure your allocation. Demand for this device is exceedingly high, so we recommend that you get your orders in early to secure stocks. If you have any questions please do not hesitate to contact us.

To place an order now, please visit the region-appropriate link below;

AU - http://www.mobicity.com.au/catalogsearch/result/?q=touchpad&x=0&y=0
NZ - http://www.mobicity.co.nz/catalogsearch/result/?q=touchpad&x=0&y=0

asmcar

331 posts

Ultimate Geek

#513625 29-Aug-2011 19:34

Interesting, they seem sure that they will get them. I put my order in through mobicity last week, bit disappointed to see shipping date pushed back again but I suppose the wait will be worth it if it actually eventuates. Does cast a bit of doubt whether they will definitely get them.

Technofreak

6530 posts

Uber Geek

Trusted

#513675 29-Aug-2011 21:29

I decided to give the Mobi City option a try and ordered a couple of 16G units. If I get a better deal before Mobi City ship I figure I can cancel.

I was a little surprised to be informed that since my order came to more than $399 that I would be liable to GST plus a processing fee for the GST. How do Mobi City get away with this? The website is portrayed as being a New Zealand site and doesn't say the price is GST exclusive. I'm not sure Mobi City's actions are legit.

Needless to say I cancelled that order and proceeded by a different route.

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ignishin

91 posts

Master Geek

#513680 29-Aug-2011 21:35

[rampant speculation]

Might be due to their Australian half taking care of the stock order directly from HP, then letting the NZ half take NZ orders, and shipping out appropriate numbers from HQ in Australia.

[/rampant speculation]

asmcar

331 posts

Ultimate Geek

#513689 29-Aug-2011 21:42

Technofreak: I decided to give the Mobi City option a try and ordered a couple of 16G units. If I get a better deal before Mobi City ship I figure I can cancel.

I was a little surprised to be informed that since my order came to more than $399 that I would be liable to GST plus a processing fee for the GST. How do Mobi City get away with this? The website is portrayed as being a New Zealand site and doesn't say the price is GST exclusive. I'm not sure Mobi City's actions are legit.

Needless to say I cancelled that order and proceeded by a different route.

I believe they ship directly from Hong Kong or Australia to New Zealand. Their New Zealand website is just a local frontage for their main Australian business, if you call their 09 number it redirects to their Australian office. The only difference on the NZ website is that Telstra compatible phones are changed to XT compatible, and their pricing is in NZD.

At least they informed you that you would be liable for GST, better than having them shipped to you then being charged GST.

Technofreak

6530 posts

Uber Geek

Trusted

#513691 29-Aug-2011 21:44

That's probably exactly what it is. As I see it they are breaking New Zealand law. If you dont' say whether or not a price is GST exclusive it is deemed to be GST inclusive. They advertise a New Zealand price on what is made to appear to be a New Zealand website. Just because they ship from overseas it doesn't absolve them from complying with New Zealand regulations.

Who is the importer here? I bet most people buying off the www.mobicity.co.nz website don't consider they are doing the importing.

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ignishin

91 posts

Master Geek

#513694 29-Aug-2011 21:50

GAH! Stupid copy+paste fail.

Anyway. Just had a chat to a MobiCity clerk.

He informed me that because they are shipping from their Hong Kong warehouse as "imports" GST is not being charged. I then asked him "why are people reporting that they will have to pay GST providing orders go over $399 in total". His response was "as far as I am aware the price is for the unit, and the total you will have to pay + shipping costs, if you would like to double check you can email us so your question will be forwarded to the right person."

Still a bit of a gray area. Truth be told I am still quite keen on a unit, but not sure if I am $299 on an already over used credit card, keen.

Oh, and also they are expecting stock in 10-16 days.

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asmcar

331 posts

Ultimate Geek

#513696 29-Aug-2011 21:58

Technofreak: That's probably exactly what it is. As I see it they are breaking New Zealand law. If you dont' say whether or not a price is GST exclusive it is deemed to be GST inclusive. They advertise a New Zealand price on what is made to appear to be a New Zealand website. Just because they ship from overseas it doesn't absolve them from complying with New Zealand regulations.

Who is the importer here? I bet most people buying off the www.mobicity.co.nz website don't consider they are doing the importing.

I consider that i'm doing the importing, but that's most likely because I am aware that it's just a branch of their Australian business. For someone who goes to their .co.nz site and purchases without investigation I agree it may be misleading, they do make it clear in their FAQ / Help that they ship from overseas. Although there is still no mention of tax.

Normal Delivery Schedule
1 days handling time.
Overnight from our Hong Kong warehouse into Sydney International.
Additional day to Auckland and Wellington through Fedex (www.fedex.com/nz).
NZ regional deliveries usually take 2 to 7 days through UPS (www.ups.com).
Packages containing smaller items (e.g. SIM cards and accessories) are sent using Express and Regular Post and usually take 7 to 10 business days to deliver.
http://www.mobicity.co.nz/extras/delivery.html

asmcar

331 posts

Ultimate Geek

#513697 29-Aug-2011 22:02

ignishin: GAH! Stupid copy+paste fail.

Anyway. Just had a chat to a MobiCity clerk.

He informed me that because they are shipping from their Hong Kong warehouse as "imports" GST is not being charged. I then asked him "why are people reporting that they will have to pay GST providing orders go over $399 in total". His response was "as far as I am aware the price is for the unit, and the total you will have to pay + shipping costs, if you would like to double check you can email us so your question will be forwarded to the right person."

Still a bit of a gray area. Truth be told I am still quite keen on a unit, but not sure if I am $299 on an already over used credit card, keen.

Oh, and also they are expecting stock in 10-16 days.

I'm still not sure whether I believe they are definitely getting them. But at this stage with the eBay and trademe prices at what they are i'm prepared to wait and see as my last hope. After that I guess i'll have to give up unless TM/ebay prices come down (doubt it if stock runs out). MobiCity should be able to confirm in the next few days when stock is on the way to them.

Technofreak

6530 posts

Uber Geek

Trusted

#513701 29-Aug-2011 22:06

ignishin: GAH! Stupid copy+paste fail.

Anyway. Just had a chat to a MobiCity clerk.

He informed me that because they are shipping from their Hong Kong warehouse as "imports" GST is not being charged. I then asked him "why are people reporting that they will have to pay GST providing orders go over $399 in total". His response was "as far as I am aware the price is for the unit, and the total you will have to pay + shipping costs, if you would like to double check you can email us so your question will be forwarded to the right person."

Still a bit of a gray area. Truth be told I am still quite keen on a unit, but not sure if I am $299 on an already over used credit card, keen.

Oh, and also they are expecting stock in 10-16 days.

Best they get their website up to speed then because the GST warning happened to me. It was going to add another $46 to the price of each unit.

Yep the $299 plus freight is a bit hard to take after the $139 prices of last week, and to think I could have got a 32 Gb one for $209 but I turned it down as I wanted two units plus I didn't need the extra memory and figured I could get the 16Gb elsewhere.

However at $299 it's still a lot of tablet for the money, many of the new owners seem quite impressed with the Touchpad.

The Mobicity price might also curb the TradeMe prices somewhat.

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kalelovil

8 posts

Wannabe Geek

#513704 29-Aug-2011 22:10

http://www.expansys.co.nz/hp-touchpad-16gb-webos-tablet-221692/

asmcar

331 posts

Ultimate Geek

#513705 29-Aug-2011 22:12

Technofreak:

Best they get their website up to speed then because the GST warning happened to me. It was going to add another $46 to the price of each unit.

Yep the $299 plus freight is a bit hard to take after the $139 prices of last week, and to think I could have got a 32 Gb one for $209 but I turned it down as I wanted two units plus I didn't need the extra memory and figured I could get the 16Gb elsewhere.

However at $299 it's still a lot of tablet for the money, many of the new owners seem quite impressed with the Touchpad.

The Mobicity price might also curb the TradeMe prices somewhat.

Try sending them an email about lack of GST details on the site? They have been responsive to enquiries i've had. Just tried live chatting them too to try and get a definite about whether they have secured stock. Seems to be a bit of lack of communication between support staff and whoever is doing the buying:

[Cam] Hi and welcome to MobiCity. I'm here to help with any questions you may have.
[MobiCityNZ Visitor] Good Evening, I have an existing order for a touchpad. I have read your updates but it does not make it clear whether you have secured the stock (i.e. it is being shipped to you), or you are still trying?
[Cam] Hi there,
[Cam] The stock has been secured, and will ship on the 1st of September
[MobiCityNZ Visitor] Your website says this though:
[MobiCityNZ Visitor] Our agent is part of this customers base and has priority opportunity on Monday 29/08/2011 to secure our stock on Monday US time. They will also be provided the exact ETA which has now been updated and is expected to be 10-16 days.
[MobiCityNZ Visitor] Sorry is the september the 1st deadline for shipping to your warehouse or to customers?
[MobiCityNZ Visitor] Oh and thanks for answering my questions so far, I appreciate it.
[MobiCityNZ Visitor] Are you there?
[Cam] Yes, I am.
[Cam] The last update I received from the individual on our side who has been in contact with our suppliers has advised they'll be shipping after first of September.

He took a long time to reply which was why I asked whether he was there, not sure if he got confused or just disappeared for a little. Ah well. I'll leave my order placed with them and see what happens.

Technofreak

6530 posts

Uber Geek

Trusted

#513706 29-Aug-2011 22:17

asmcar:

Try sending them an email about lack of GST details on the site? They have been responsive to enquiries i've had. Just tried live chatting them too to try and get a definite about whether they have secured stock. Seems to be a bit of lack of communication between support staff and whoever is doing the buying:

Yep, have sent them an email. Will see what they come back with

Sony Xperia XA2 running Sailfish OS. https://sailfishos.org The true independent open source mobile OS
Samsung Galaxy Tab S6
Dell Inspiron 14z i5

asmcar

331 posts

Ultimate Geek

#513707 29-Aug-2011 22:17

kalelovil: http://www.expansys.co.nz/hp-touchpad-16gb-webos-tablet-221692/

I will never order from Expansys again after I tried to order some headphones from them, shipping date changed frequently and even though they said they would not charge my card until shipping they charged it immediately. Coupled with the fact their NZ phone number does not work (It didn't last time I tried).

This thread on their forums also has customers who can not communicate with expansys about their existing touchpad order. https://www.expansys.com.au/ft.aspx?k=125746

No thank you. At least MobiCity are responsive to enquiries and keep me up to date with order changes. I'd gladly pay the extra $13 (w/o Shipping).

Edit to say: Expansys shipping via Fedex to NZ:

New Zealand - FedEx (Auckland & Christchurch)(3 - 4 Days) 50.00
New Zealand - FedEx (Area outside Auckland & Christchurch) (3 - 4 Days) 70.00

alvin

207 posts

Master Geek

#513715 29-Aug-2011 22:34

technofreak,

if you read a few pages back, dclegg has taken the cudgels up for the GZ community by placing a bulk order of 20 units at mobicity believing that we could get a wholesale price. Again, this was the information given by their online salesperson. Everything changed when dclegg received the quote and the price per unit was unchanged and the only concession was a lower shipping fee. to cut the long story short, we didn't bother placing an order from mobicity. and be careful with what that online salesperson is telling you as this was what happened to dclegg. go a few pages back for the full story...

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