[WXC/VFX] Open VFX & SPA3102 issues

Forums › One New Zealand (including Vodafone, WxC, Farmside) › [WXC/VFX] Open VFX & SPA3102 issues

acsonline

181 posts

Master Geek

#76641 4-Feb-2011 11:54

Hi.. Ive been a long time user of my SPA 3102 router, but new to VFX.
Im setting one up for my dad who has just signed up for Xnet naked DSL as well.

Here's where Im stuck:
-> Account is configured as Open VFX (so that I can use other gateways/dial plans)
-> Currently Im on Telecom, just thought that I'd configure the router before delivering it to my dad
-> using stun.wxnz.net
-> User ID = vfx number without leading zero
-> proxy = pan.wxnz.net
-> password = secret from VFX config email
-> Use Auth ID = yes
-> Auth ID = username from VFX config email

SPA 3102 registers fine. No problems that are Apparent. 200 OK.
SIP NOTIFY comes back with 404 Not found each time
SIP INVITE fails with 604 Does not exist anywhere.

Any ideas? It feels like Im missing 1 critical value.

Thanks.

P.S: Example trace for a NOTIFY that fails (replaced my username and IP with dummy values below):

4/02/11 11:36:19 AM NOTIFY sip[-1] pan.wxnz.net SIP/2.0Via: SIP/2.0/UDP 125.0.0.0:36318;branch=z9hG4bK-e53b4e5dFrom: xxxxxx <sip:xxxxxx@pan.wxnz.net>;tag=9fa30e67a7b487fo0To: <sip:pan.wxnz.net>Call-ID: 455c35c2-7c57a953@10.0.1.14CSeq: 22 NOTIFYMax-Forwards: 70Event: keep-aliveUser-Agent: Linksys/SPA3102-5.1.7(GW)Content-Length: 0

4/02/11 11:36:19 AM SIP/2.0 404 Not FoundFrom[-1] xxxxxx <sip:xxxxxx@pan.wxnz.net>;tag=9fa30e67a7b487fo0To: <sip:pan.wxnz.net>;tag=3201400a-13c4-4d4b2de3-4f4d695e-260de03dCall-ID: 455c35c2-7c57a953@10.0.1.14CSeq: 22 NOTIFYVia: SIP/2.0/UDP 125.0.0.0:36318;branch=z9hG4bK-e53b4e5dContent-Length: 0

Example trace of REGISTER:
4/02/11 11:35:02 AM REGISTER sip[-1] pan.wxnz.net SIP/2.0Via: SIP/2.0/UDP 125.0.0.0:36318;branch=z9hG4bK-d8e87372From: xxxxxx <sip:xxxxxx@pan.wxnz.net>;tag=9fa30e67a7b487fo0To: 48311024 <sip:xxxxxx@pan.wxnz.net>Call-ID: e4685c8-edf727f8@10.0.1.14CSeq: 27624 REGISTERMax-Forwards: 70Contact: xxxxxx <sip:xxxxxx@125.0.0.0:36318>;expires=180User-Agent: Linksys/SPA3102-5.1.7(GW)Content-Length: 0Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, REFERSupported: x-sipura, replaces

4/02/11 11:35:02 AM SIP/2.0 200 OKFrom[-1] xxxxxx <sip:xxxxxx@pan.wxnz.net>;tag=9fa30e67a7b487fo0To: xxxxxx <sip:xxxxxx@pan.wxnz.net>;tag=96141c3a-d83e5252-0-edaa10cf-0Call-ID: e4685c8-edf727f8@10.0.1.14CSeq: 27624 REGISTERVia: SIP/2.0/UDP 125.0.0.0:36318;branch=z9hG4bK-d8e87372Contact: xxxxxx <sip:xxxxxx@125.0.0.0:36318>;expires=180;q=0.5Content-Length: 0

maverick

3594 posts

Uber Geek

Trusted

WorldxChange

#435260 4-Feb-2011 12:02

Notify isn't an issue your using it as a keep alive, it's only looking for a response whick it gets, I don't have your details but will take a look and see If i can work out who you are

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

acsonline

181 posts

Master Geek

#435274 4-Feb-2011 12:23

Thanks. I've sent through a friend request so I can pm the user details.

I've played around with a few settings this morning. But haven't touched it since your reply.

maverick

3594 posts

Uber Geek

Trusted

WorldxChange

#435285 4-Feb-2011 12:50

Found your details, just clear out your user details and paste them back in again possibly you have a small error there, also for the user name you can have the 0 ie 04xxxx24

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

acsonline

181 posts

Master Geek

#435298 4-Feb-2011 13:04

Thanks.

(hope this cut and paste works).

Proxy and Registration

Proxy:

Outbound Proxy:

Use Outbound Proxy:
yesno
Use OB Proxy In Dialog:
yesno

Register:
yesno
Make Call Without Reg:
yesno

Register Expires:

Ans Call Without Reg:
yesno

Use DNS SRV:
yesno
DNS SRV Auto Prefix:
yesno

Proxy Fallback Intvl:

Proxy Redundancy Method:
NormalBased on SRV Port

Voice Mail Server:

Mailbox Subscribe Expires:

Subscriber Information

Display Name:

User ID:

Password:

Use Auth ID:
yesno

Auth ID:

Mini Certificate:

NAT Settings

NAT Mapping Enable:
yesno
NAT Keep Alive Enable:
yesno

NAT Keep Alive Msg:

NAT Keep Alive Dest:

NAT Support Parameters

Handle VIA received:
yesno
Handle VIA rport:
yesno

Insert VIA received:
yesno
Insert VIA rport:
yesno

Substitute VIA Addr:
yesno
Send Resp To Src Port:
yesno

STUN Enable:
yesno
STUN Test Enable:
yesno

STUN Server:

TURN Server:

Auth Server:

EXT IP:

EXT RTP Port Min:

NAT Keep Alive Intvl:

acsonline

181 posts

Master Geek

#435313 4-Feb-2011 13:43

Ah, that didnt work.

I'll attach some screenshots.

maverick

3594 posts

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WorldxChange

#435314 4-Feb-2011 13:44

Turn off your "SIP remote party ID"

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

maverick

3594 posts

Uber Geek

Trusted

WorldxChange

#435315 4-Feb-2011 13:44

also set your restrict source IP

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

Quic Broadband

Move to New Zealand's best fibre broadband service (affiliate link). Free setup code: R587125ERQ6VE. Note that to use Quic Broadband you must be comfortable with configuring your own router.

maverick

3594 posts

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WorldxChange

#435321 4-Feb-2011 13:56

Your all good now, saw a call go through

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

acsonline

181 posts

Master Geek

#435322 4-Feb-2011 13:57

Awesome.. I can now make calls.

Receiving calls still doesnt quite work.
I think I may have a stale registration somewhere in the system.

4/02/11 1:56:00 PM SIP/2.0 481 Call Leg/Transaction Does Not Existf[-1] "Rxxxx Sxxxxxx" ;tag=8ce45a25a729f4d2i0t: ;tag=3201400a-13c4-4d4b4e97-4fcd238f-4e23e257Call-ID: BW135550749040211-4xxxxxxx4@10.251.1.11CSeq: 101 BYEVia: SIP/2.0/UDP 125.0.0.0:36318;branch=z9hG4bK-496d7a11Content-Length: 0

maverick

3594 posts

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WorldxChange

#435325 4-Feb-2011 14:01

Turn off auth invite ....

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

acsonline

181 posts

Master Geek

#435326 4-Feb-2011 14:04

All works now!

Great. Do you mind if I post my working config up here. Would have been handy to have - although the SPA3102 is preferred to be in "managed" mode.

Thanks.

maverick

3594 posts

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WorldxChange

#435332 4-Feb-2011 14:10

Yep that's why we like to control the config, saves a lot of time sorting issues out, feel free to post what you have but there will be more to it than just the basics so people shouldn't take it as a supported config by us

Mr Biddle also has done a very good config guide that also helps

http://www.geekzone.co.nz/sbiddle/7208

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

acsonline

181 posts

Master Geek

#435344 4-Feb-2011 14:37

Thanks. Totally appreciate the time/attention youve given here.

nate

6473 posts

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Lifetime subscriber

#435365 4-Feb-2011 15:14

acsonline: Thanks. Totally appreciate the time/attention youve given here.

+1

Most people don't realise Maverick is volunteering his time here, Geekzone isn't an official WxC support channel.