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kierangio
24 posts

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#1281105 11-Apr-2015 15:00
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MadEngineer:
kierangio: Can you please but a video online of the unified on trolled STARTING or any error codes.
I think you're asking for a video of the unifi controller software starting?  It's literally just pop up error windows with the errors:


error opening registry key 'software/javasoft/java runtime environment'
error: could not find java se runtime environment
error could not find java.dll



 

On my Windows 7 machine, it was solved by doing the following:

 

     

  1. In the START menu type "regedit" to open the Registry (be careful doing this)
  2. Go to "HKEY_LOCAL_MACHINE" on the left-hand side registry explorer/tree menu
  3. Click "SOFTWARE" within the "HKEY_LOCAL_MACHINE" registries
  4. Click "JavaSoft" within the "SOFTWARE" registries
  5. Click "Java Runtime Environment" within the "JavaSoft" list of registries
  6. Highlight "CurrentVersion" (should see it in the main registry key explorer window on the right)
  7. Change version to "1.7" or a later version thats earlier than your current version.

 

for windows 8:
Step 1
If you are on the Windows 8 desktop, point the cursor at the lower right corner of the screen. Click the “Search” option as soon as it pops up on the left-side of the screen. If you are on the Metro UI Start Screen, point the cursor at the lower left corner of the screen and click the right mouse button. Now select the “Search” option on the context menu.
Step 2
When you perform either of the above actions, Windows 8 will load the “Apps” screen. Type “regedit” into the search bar located on the right side of the “Apps” screen.
Step 3
Click the “regedit” search result on the left side of the “Apps” screen. If you see a UAC dialog box, click “Yes” to open the Windows 8 Registry Editor.

 

That is all... should work. Short of that, if you've already tried some other guides and/or messed up your registries, the most certain way to deal with the problem is to delete all previous versions of Java (using "Programs and Features" uninstall process) and then re-install just the version you want to work with. I'd suggest the distribution java site (as it usually has the most stable version) 



MadEngineer

4291 posts

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  #1281273 11-Apr-2015 23:07
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second sentence of my first post contains what worked for me to correct the java issue




You're not on Atlantis anymore, Duncan Idaho.

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