New home cabling confusion!!!

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#363194 4-Aug-2010 18:52

Have you escalated the issue of the shoddy installation with the construction company?

%%%%%%%%%%%%%%%%%%

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Cyril

ShellNZ

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#363395 5-Aug-2010 06:55

I assume you are asking me.....

When we purchased the home it just had "Cat 5e data cabling throughout house" in the list of attributes it had.

That is true......it just didn't say that it wasnt completely wired up to network throughout home. Very tricky. It obviously costs them more to do that (when new owners may not actually want it) so they don't do it.

Im not sure I CAN do anything about it.

cyril7

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#363413 5-Aug-2010 07:51

It obviously costs them more to do that (when new owners may not actually want it) so they don't do it.

Hmmm, so from Coffeebarons comments above the room TO's are RJ45s, but only the blue pair 4/5 wired. To have wired the TO's and 8port patch panel correctly for an even an apprentice would have taken maybe 10-20minutes longer than what he has doen, 90% of the time is taken preparing the flush box and clearing the surround from gib and plaster from the construction stage, all thats occured is that 3pairs more are needed to be punched down and in a more determined tidy manner, this would add at most 30sec to each TO, and maybe 1min more at the patch panel per outlet compared to what he has done.

Further there should be notes left to the home owner, these are provided by the likes of Signet and intended to be left for the home owner.

Instead whats happened here is the home owner is left with a wft is this situation, a truck roll to sort it, a cost now probably 500x what it should have been.

Cyril

As I said probably not a lot you can do about it, the developer and the sparkie probably still think the internet is that thing that happens after your PC makes that funny buzzing sound as it connects. I will pass your photos on to Signet, as I know they find this all too common and very dis heartening.

sbiddle

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#363427 5-Aug-2010 08:18

ShellNZ: I assume you are asking me.....

When we purchased the home it just had "Cat 5e data cabling throughout house" in the list of attributes it had.

That is true......it just didn't say that it wasnt completely wired up to network throughout home. Very tricky. It obviously costs them more to do that (when new owners may not actually want it) so they don't do it.

Im not sure I CAN do anything about it.

You're overlooking the fact that it was installed incorrectly. This system should have never been installed like this in the first place and the electricians who did this should not be getting away with improper installations. It's supposed to deliver you a network throughout the home - the fact it isn't is merely because it was not installed as it was supposed to be, by somebody who obviously knows nothing about the product they are installing. If they'd even bothered to read the installers instructions they would realise it was installed incorrectly.

At the end of the day if you're happy with that then that's fine. if I was in your situation however I'd be asking questions as to why this system had been incorrectly installed and demanding it be fixed.

ShellNZ

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#363429 5-Aug-2010 08:24

Unfortunately, its not that Im happy with it, its just hard to ask/demand answers as to why it was not set up properly when I dont have the "know-how" of how it works in the first place.

The second the sparkie asks a question I'm gonna be lost.

I myself don't have enough knowledge on how it all works to question him.

cyril7

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#363432 5-Aug-2010 08:27

I would not bother with the sparkie, he is a lost cause in your case, I would be asking the develper for some refund $ to give to coffeebaron to sort it for you.

Cyril

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#363433 5-Aug-2010 08:30

I'm happy for Shellnz to pass on my contact details, and I can discuss directly with developer on your behalf, if you want to take the matter further.

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ShellNZ

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#363473 5-Aug-2010 09:13

I shall ring Fyfe Homes today.

jjnz1

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#363509 5-Aug-2010 10:12

I agree, the sparky should be shot, but there is reason to his madness at least....

He used RJ45 jacks as termination points because they cost about $10 each, whereas phone jacks cost around $30.

Most spec houses and their sparkies dont understand networking, and therefore have no interest in installing a working 802.3 network, they just know that the cabling they put in 'should' do the trick if someone in future wants it.

All houses (should) use cat5e at minimum just for phone cabling runs, which is what the sparky has done.

The signet panel he has used is better than the alternative of just a junction point hidden behind a face plate which is quite difficult for normal sparkies to get their head around as there are too many cables +takes more time to sort out problems.
-It should be a lot tidier, but it is normal for a spec house to contain this board merely as a point for phones and tvs only.

A real proper structured cabling house should contain a cabinet 2-3 times bigger than this which will house patch ports, modems etc and power supplies.

So in summary,

I do not not agree with his use of RJ45 outlets, Stating that it is a structured cabling setup, and his lack of tidiness.
I do agree with installing this board as a junction point for phones and tvs only.

I think people have to remember (or be told in the first place), that spec houses are done on a quote, which is generally the cheapest, so most of the time you'll get cheap builders/sparkies etc. I'm not saying they are bad, just don't expect them to be wonderful- your not paying them to be.

Oh one last think, a price comparison of what a client would pay for spec house wiring over structured cabling wiring would be $1k compared with upwards of $5k for a decent structured setup.

cyril7

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#363531 5-Aug-2010 10:44

Hi, Joel, I agree, if they cannot do the job correctly then just price to pre wire (cable, flush boxs, hub box) and leave a list of suitable contractors who can complete the work to whatever setup the new owner wants or can be advised by said contractor to do. Essentially this is what happens with the coax side, Sky normally gets called in or they just want a antenna installed so that contractor ends up sorting the pre wired cabling to suit the clients need once moved in.

Also Shelley tells me that a ST2000 box (2-3x bigger) flyer was included in the paper work, not a ST1000 as shown which is really only designed for 1-2bed apartments, so obviously some penny pinching

Cyril

ShellNZ

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#363555 5-Aug-2010 11:29

Righty, just rung Fyfe Homes, it went over his head so he has ofc told me to ring sparkie.......which I will do now......

JimmyLizar

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#363558 5-Aug-2010 11:33

jjnz1: He used RJ45 jacks as termination points because they cost about $10 each, whereas phone jacks cost around $30.

So in summary, I do not not agree with his use of RJ45 outlets, .......

I used RJ45 room TO's throughout my house (new build). Can't see why you would use BT TO's, save for the fact they have dust cover.

Just a matter of purchasing the correct cables to connect equipment to the TO's.

.....c'mon sucker lick my battery........
binary solo...0000110000110000111...

ShellNZ

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#363562 5-Aug-2010 11:39

Alrighty, just rung Sparkie.

Hes coming out next Wednesday to explain things to me. Hes pretty sure its an ST2000 that has been installed.

He said to hook up approx 3/4 as data would cost around $160.

He will also show me which ports are currently phone and which are data as thats not even clear.

jjnz1

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#363565 5-Aug-2010 11:44

JimmyLizar:
jjnz1: He used RJ45 jacks as termination points because they cost about $10 each, whereas phone jacks cost around $30.

So in summary, I do not not agree with his use of RJ45 outlets, .......

I used RJ45 room TO's throughout my house (new build). Can't see why you would use BT TO's, save for the fact they have dust cover.

Just a matter of purchasing the correct cables to connect equipment to the TO's.

I disagree with using the RJ45 jack in this situation because it is clearly not a structured cabling installation.
It would also create more headaches for most clients out there who wonder why they can not simply plug in their phone. There is clearly no other use apart from the phone for the cabling that's installed in @SHELLNZ's house. I wonder if he installed cat5e to the TV jacks?

sbiddle

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#363570 5-Aug-2010 11:53

jjnz1:
JimmyLizar:
jjnz1: He used RJ45 jacks as termination points because they cost about $10 each, whereas phone jacks cost around $30.

So in summary, I do not not agree with his use of RJ45 outlets, .......

I used RJ45 room TO's throughout my house (new build). Can't see why you would use BT TO's, save for the fact they have dust cover.

Just a matter of purchasing the correct cables to connect equipment to the TO's.

I disagree with using the RJ45 jack in this situation because it is clearly not a structured cabling installation.
It would also create more headaches for most clients out there who wonder why they can not simply plug in their phone. There is clearly no other use apart from the phone for the cabling that's installed in @SHELLNZ's house. I wonder if he installed cat5e to the TV jacks?

RJ45's should be installed as this is a structured install. No logical reason exists to install BT's.

The problem is that the cat5e cable should be terminated on the patch panel and not the voice panel. There are Signet 110 to RJ45 jumper leads that connect from the voice board to the patch panel to allow you to patch voice across and you would also connect your cat5e cables from your router/switch to the patch panel for data.

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