Echo dot (4th gen) and iheartradio

Forums › Gadgets, robotics, home automation, electronics (including wearables) › Echo dot (4th gen) and iheartradio

peteflynn

49 posts

Geek
+1 received by user: 5

#280559 23-Dec-2020 11:53

Hi all
I’m been trying to get Alexa to play RNZ National on my echo dot, Specifically from iheartradio, but Alexa keeps telling me she can’t find that channel. I know it’s on there because I can use it in a web-browser. She just wants to play it from Tunein.

Does anyone have any suggestions how to possibly fix this?

Cheers

openmedia

3449 posts

Uber Geek
+1 received by user: 878

Trusted

#2625902 23-Dec-2020 13:20

Are there issues listening via TuneIn?

Generally known online as OpenMedia, now working for Red Hat APAC as a Technology Evangelist and Portfolio Architect. Still playing with MythTV and digital media on the side.

peteflynn

49 posts

Geek
+1 received by user: 5

#2625907 23-Dec-2020 13:29

Yeah, it lags by a minute or more. Hoping iheartradio is better on the dot.

farcus

1626 posts

Uber Geek
+1 received by user: 437

#2625926 23-Dec-2020 14:25

in my browser the iheart stream lags even further behind than the tunein stream

mrdrifter

589 posts

Ultimate Geek
+1 received by user: 294

ID Verified

Trusted

#2625932 23-Dec-2020 14:34

iHeartRadio on all of my Alexa/echo devices has trouble locating any NZ stations. Even though I can find them in the app on my phone and the browser. And yes confirming the region settings are correct.

Handsomedan

7769 posts

Uber Geek
+1 received by user: 7402

ID Verified

Trusted

Subscriber

#2626212 24-Dec-2020 09:44

mrdrifter: iHeartRadio on all of my Alexa/echo devices has trouble locating any NZ stations. Even though I can find them in the app on my phone and the browser. And yes confirming the region settings are correct.

My son's Echo show 5 has serious issues finding any NZ stations.

Thankfully he enjoys the US and UK rock-specific stations, so it's not really an issue, but it would be a problem for me.

Handsome Dan Has Spoken.
Handsome Dan needs to stop adding three dots to every sentence...

Handsome Dan does not currently have a side hustle as the mascot for Yale

*Gladly accepting donations...

mrdrifter

589 posts

Ultimate Geek
+1 received by user: 294

ID Verified

Trusted

#2626266 24-Dec-2020 11:17

Handsomedan:

My son's Echo show 5 has serious issues finding any NZ stations.

Kind of glad to know it's not just us. Most of the time my family would just like ZM or similar, but it seems to only ever pull though US stations.

Mighty Ape

Shop now at Mighty Ape (affiliate link).

Sorrybaby

1 post

Wannabe Geek

#2627248 27-Dec-2020 20:08

I had this problem and it was caused by my Amazon account being linked to the US store instead of AU. As soon as I moved it to AU it could find NZ iheartradio stations. Once you do it you need to sign out of Alexa app and back in and then kiss goodbye to half the features.

You can confirm you’re on the AU store as the Alexa app in Settings / Alexa Preferences has no option to set a default podcast service. If you see an option to set Default Podcasts you’re on the US store.

DjShadow

4222 posts

Uber Geek
+1 received by user: 1322

ID Verified

Trusted

Subscriber

#2627265 27-Dec-2020 21:04

Fix for this problem is here: Alexa Tips & Tricks (iheartradio.net.nz)

In short you need to link your Amazon account to the Australian Store instead of the USA one