We're up for another chromebook for school, each one ends up broken.
I'm sure there are a million suggestions on how to try and prevent this, and I promise you we've probably tried them all, but that's not what I want to address.
I happened to see Noel Leeming advertising damage protection warranty on their products. For a chromebook this is about $150 for 3 years, with a $100 excess if making a claim. Sounds like this might be a good option for us given a chromebook is ~$500.
The question is, are Noel Leeming good on these warranties? We made a claim once before on a defective switch (gaming machine) and they were atrocious, tried to fob us of at every step and eventually sent it away to be fixed and it took a load of follow ups and 4 MONTHS to get it back.
Are they better if you've got one of these warranties?
Does anyone have experience making a claim with them? I'd like to know if they're worth the paper they're written on or whether they will say it was misuse rather than accidental damage etc etc.
Basically: are they worth it for a product that a school kid is rough with, will they be our get out of jail free card.
