IOS 11 email client and Office 365

Forums › Apple iOS and devices › IOS 11 email client and Office 365 - heads up people

gjm

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#223236 20-Sep-2017 12:28

Just letting you know that IOS 11 native email client and Office 365 email is not working at the moment. Work around is to use the O365 email app.

https://support.microsoft.com/en-in/help/4043473/you-can-t-send-or-reply-from-outlook-com-office-365-or-exchange-2016-i

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Mad Scientist
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#1869288 20-Sep-2017 12:30

iOS breaking things, unheard of! :)

antoniosk

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#1869346 20-Sep-2017 13:29

Odd, mine is working just fine

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Antoniosk

ResponseMediaNZ

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#1869349 20-Sep-2017 13:32

antoniosk: Odd, mine is working just fine

Agreed mine hasn't broken at all and I have 3 Office 365 Accounts - Been on the beta IOS11 too

plas

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#1869357 20-Sep-2017 13:41

If your email account is hosted by Microsoft on Outlook.com or Office 365, or an Exchange Server 2016 running on Windows Server 2016, you might see this error message when you try to send an email with iOS 11: "Cannot Send Mail. The message was rejected by the server."

https://support.apple.com/en-us/HT208136

Elmoz

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#1869360 20-Sep-2017 13:42

All working fine here for both home and work O365.

ashtonaut

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#1869380 20-Sep-2017 14:02

I have had this error, intermittently, with my work O365 email account, since I upgraded to iOS 11. It doesn’t happen all the time. Here’s hoping for a swift resolution.

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Pumpedd

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#1869400 20-Sep-2017 14:17

Fake news

gehenna

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#1869402 20-Sep-2017 14:20

...or you could use the Outlook iOS app. Anyway, not an issue for me. I've been running iOS 11 since beta v3. Running GM now with no issues on Mail.app with my Exchange Online.

BoydHQ

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#1869405 20-Sep-2017 14:24

All working fine for me as well. 3 x Office 365 accounts.

jeeg

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#1869457 20-Sep-2017 14:58

Outlook works fine for me, however Google Inbox is weird, whenever a notification pops up and I click it, it'll take me to the email, however if the notification was there for a while and I click - then it'll open Inbox app and won't take me to the mail.

Batman

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#1869550 20-Sep-2017 16:19

More importantly, anyone has any "Missing" apps? (presumably 32 bit and not allowed to pass)

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#1869563 20-Sep-2017 16:31

Wonder if its more to do with adding them after installing iOS 11.

mattwnz

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#1869571 20-Sep-2017 16:45

gehenna:
...or you could use the Outlook iOS app. Anyway, not an issue for me. I've been running iOS 11 since beta v3. Running GM now with no issues on Mail.app with my Exchange Online.

Is GM the same as the final, as I haven’t been given the option to update to iOS 11 final after removing the beta profile and restarting.

Good point about using the outlook iOS app, and I believe that is Microsoft’s solution as the work around for those affected.

mattwnz

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#1869573 20-Sep-2017 16:46

Batman:
More importantly, anyone has any "Missing" apps? (presumably 32 bit and not allowed to pass)

Probably a good reason to retain an older iOS device to access just those apps on. Many people though always get rid of them, so they can make some money and put that towards the new device.

Dunnersfella

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#1869577 20-Sep-2017 16:55

I've had the issue for a week or so now... I have moved on from running the Beta to the full iOS 11 and still the problem persists.

Once you realise it hasn't sent you can easily re-send it, but still a bit of a pain.

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