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RustyGonad
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  #375372 1-Sep-2010 17:06
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JimmyC:
RustyGonad:

Anything else you want to take out of context???  Other than that I'm not sure you even had a point...


I just don't see any comparison between a device which wouldn't turn on, or would crash after a couple of minutes, to the iPhone 4 which for all intents and purposes works just fine. My only point fwiw is that in terms of defectiveness your chosen examples are poles apart.


I wasn't comparing the device(s) at all.  I was comparing the business process around both events, for which there are a number of similarities:

- design flaw
- personnel exodus as a direct result
- limited public admission of liability or guilt
- redesign which will has little/no impact on the device spec, but protects against future liability/risk.

Business liability and risk mitigation considers a whole lot more factors than someone on Geekzone called Jimmy thinking that the iPhone 4 "for all intents and purposes works just fine."

Having a fundamental flaw in the primary purpose (its not called a iPHONE for nothing) of your device poses a pretty considerable business risk.  If it didn't you would not be getting a free bumper.  Actions always speak louder than words, especially when coming from Apple.

While you may see gadgets and a punter on the end, most of this stuff is driven by business process.

You have an opinion that the iPhone 4 has no design issue - Apple and a few million other people tend to disagree with you...  Only one is right.  And thats all I've got to add on this subject...



merve0o0
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  #375419 1-Sep-2010 18:27
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I'm on the fence about this one. I managed to get an iPhone 4 and do notice a drop in 3G coverage when I put my finger over the black line.

I would be pissed if they do a revision and keep it quiet and will probably take the phone back as much as I love it. If they publicly do a revision then they will have to do a "recall" whether it's a swap the phone for a new one or it gets retrofitted with a fix.

The market for reconned units is so high that they will be able to sell any swapped units.

JimmyC
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  #375594 2-Sep-2010 09:23
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RustyGonad: I wasn't comparing the device(s) at all.  I was comparing the business process around both events, for which there are a number of similarities:

- design flaw
- personnel exodus as a direct result
- limited public admission of liability or guilt
- redesign which will has little/no impact on the device spec, but protects against future liability/risk.


We'll obviously just agree to disagree but why even compare buisness processes of two issues with two distinct symptoms? I don't know where you're coming from. One device just would not work. Dead as in death, as in the D of RROD. The other device works fine for the vast majority of people. But, if it was causing problems for you it could be fixed with a simple case that's been given for free, or even a piece of tape. No sending away for servicing, and full use of your device otherwise.

RustyGonad: Business liability and risk mitigation considers a whole lot more factors than someone on Geekzone called Jimmy thinking that the iPhone 4 "for all intents and purposes works just fine."


Easy tiger. What can I say, my experience of my own device, and those of friends tell me it's working absolutely fine. If it was a problem I would have returned it by now. I don't know why you're beating yourself up about it. If Apple saw this as such a fundamental flaw, comparative to XBox or your own opinion of the iPhone 4, they would have done something much more substantial by now.

Do you have an iPhone 4 incidently?




Satch
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  #375713 2-Sep-2010 12:39
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JimmyC:
RustyGonad: I wasn't comparing the device(s) at all.  I was comparing the business process around both events, for which there are a number of similarities:

- design flaw
- personnel exodus as a direct result
- limited public admission of liability or guilt
- redesign which will has little/no impact on the device spec, but protects against future liability/risk.


We'll obviously just agree to disagree but why even compare buisness processes of two issues with two distinct symptoms? I don't know where you're coming from. One device just would not work. Dead as in death, as in the D of RROD. The other device works fine for the vast majority of people. But, if it was causing problems for you it could be fixed with a simple case that's been given for free, or even a piece of tape. No sending away for servicing, and full use of your device otherwise.

RustyGonad: Business liability and risk mitigation considers a whole lot more factors than someone on Geekzone called Jimmy thinking that the iPhone 4 "for all intents and purposes works just fine."


Easy tiger. What can I say, my experience of my own device, and those of friends tell me it's working absolutely fine. If it was a problem I would have returned it by now. I don't know why you're beating yourself up about it. If Apple saw this as such a fundamental flaw, comparative to XBox or your own opinion of the iPhone 4, they would have done something much more substantial by now.

Do you have an iPhone 4 incidently?



Would it only make sense to you if RustyGonad was to cite an example of where another phone was in the same boat???

I'm sorry but I too don't understand why you are having trouble with RustyGonad's logic.  Makes perfect sense to me...

oxnsox
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  #375723 2-Sep-2010 12:58
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Ultimately it's about performance... that is to say how the device performs for you.
It wouldn't surprise me to find that apple do a mid life upgrade because it's addressing a known and public issue ( hey we generally accept without question software/firmware upgrades to all sorts of devices).

However I'd be surprised if apple make an issue of it, they're more likely to slide a model revision in that appears identical because as long as, performance wise, it matches the original unit... who's to know?? (And what if a mid life revision unit had other unforeseen issues... if you fess up to having made the product you're simply digging the hole deeper)

In time of course, probably the 5 launch, they may say 'we've incorporated changes that we've trialed in the upgraded 4 for the last six months' and by then everyone will be looking forwards not back.

RustyGonad
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  #375736 2-Sep-2010 13:29
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JimmyC:
RustyGonad: I wasn't comparing the device(s) at all.  I was comparing the business process around both events, for which there are a number of similarities:

- design flaw
- personnel exodus as a direct result
- limited public admission of liability or guilt
- redesign which will has little/no impact on the device spec, but protects against future liability/risk.


We'll obviously just agree to disagree but why even compare buisness processes of two issues with two distinct symptoms? I don't know where you're coming from. One device just would not work. Dead as in death, as in the D of RROD. The other device works fine for the vast majority of people. But, if it was causing problems for you it could be fixed with a simple case that's been given for free, or even a piece of tape. No sending away for servicing, and full use of your device otherwise.

RustyGonad: Business liability and risk mitigation considers a whole lot more factors than someone on Geekzone called Jimmy thinking that the iPhone 4 "for all intents and purposes works just fine."


Easy tiger. What can I say, my experience of my own device, and those of friends tell me it's working absolutely fine. If it was a problem I would have returned it by now. I don't know why you're beating yourself up about it. If Apple saw this as such a fundamental flaw, comparative to XBox or your own opinion of the iPhone 4, they would have done something much more substantial by now.

Do you have an iPhone 4 incidently?



Try it this way:

Lets pretend there's a kids playground.

It has a swing and a slide.

On the slide:

Out of every 100 kids that use the slide 25 of them break their leg, because the bit at the bottom has no padding.

Someone comes along and puts some padding in place, and fixes it so that out of 100 kids, no one gets hurt at all.

The guy who designed the slide gets the sack.

On the swing:

Out of every 100 kids that use it, 12 of them break their right thumbs, because the clip on the swing catches their finger.

Someone comes along and says, need to have a look at that clip, but in the mean time he wraps it up in insulation tape, so that no one else breaks their thumbs anymore.  They go away and sack the guy that designed the clip on the swing.

I (RustyGonad) stand their saying "someone will probably fix the swing, because the playground rules say no injured kids"

You (JimmyC) sit there bitchin like a little girl that a broken leg is much worse than a broken thumb, and you can't understand what's wrong with the swing in the first place.  Shouting out when my kids used it they didn't get hurt, even though there's a BIG SIGN in 5000pt font, from the swing manufacturer, on the swing saying BEWARE OF THE CLIP.

And then you ask me if I have a swing at home... which I do, but its one of the older swings without the broken clip, when I went to buy a new swing they had run out of them.  So now I'm waiting for the one with the new clip, if it comes along.

I walk away wondering why you don't get it... LMFAO, and really, I'm out of this thread.

 
 
 

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Satch
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  #375746 2-Sep-2010 13:48
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No don't leave.  Please make up some more analogies.  They are entertaining!

Handsomedan
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  #375748 2-Sep-2010 13:52
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I'm certainly entertained.

I tell you what...I am never going on a swing that has a big sign saying "BEWARE OF THE CLIP"...man some of those kids sure were dumb!




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JimmyC
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  #375789 2-Sep-2010 14:53
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oxnsox: Ultimately it's about performance... that is to say how the device performs for you.


Man alive thank you. This is all I'm saying.

Love the analogies RG, just don't agree with the severity you're implying, or using for comparison. You don't have to run away. I just disagree with you. Is that alright?

reven
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  #375881 2-Sep-2010 17:03
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im holding off for iphone 4.1, i hope they fix it. sure its not all that bad in real life, a lot of people say they cant even reproduce it. but its there, i cant justify buying something that expensive with a flaw like that (well i could if i didnt already have the 3g).

ill keep my iphone 3g until next year if there is no real fix, internet still works, app still work. its just a little slow (ok its really slow these days, but meh).

cws82us
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  #375891 2-Sep-2010 17:25
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Apple may do a recall next year when the new iPhone is comes out. And we can just trade ithe iPhone 4g in for the new one for free




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oxnsox
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  #375898 2-Sep-2010 17:44
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cws82us: Apple may do a recall next year when the new iPhone is comes out. And we can just trade ithe iPhone 4g in for the new one for free

There's little point in recalling the device when they have already offered a workable solution... it simply adds cost and a logistical nightmare.

They'll probably just get everyone to look----> over there and keep folk focused elsewhere (like todays new ipod releases) till the 5 come out.

All over the world theres businesses that have piles of sweepings under their carpets

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