The iPhone 5 discussion

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2130 posts

Uber Geek

#704733 22-Oct-2012 19:41

Indeed it will. I have no explanation as to why mine already shipped when my Apple estimate was also 26th-1st, except that maybe less people are ordering the white, and they had a few more available than they thought they might.

Geek girl. Freelance copywriter and editor at Unmistakable.co.nz.

da5id

550 posts

Ultimate Geek
Inactive user

#704886 23-Oct-2012 08:13

Bought my iPhone yesterday from Telecom and did the $29 plan thing.
Anyone know how to cancel it now? (I didn't ask...lol).

Another thing that I'm not sure if anyone has mentioned, is that Telecom offered me to have the cost of the phone spread over 12 months, with no interest charged. I didn't take the deal, but it is interesting for those who can't afford the $1000-plus cost of the phone upfront.

As for the phone, is my first day using it today, but I've already noticed that the signal strength is not as good as that of my 3G. I had around 4 bars on my 3G (in my area where Vodafone was practically useless), and with the new iphone 5 the strength is between 1 and 2 bars most of the time.

Rosie121

39 posts

Geek

#704891 23-Oct-2012 08:17

da5id: Bought my iPhone yesterday from Telecom and did the $29 plan thing.
Anyone know how to cancel it now? (I didn't ask...lol).

Another thing that I'm not sure if anyone has mentioned, is that Telecom offered me to have the cost of the phone spread over 12 months, with no interest charged. I didn't take the deal, but it is interesting for those who can't afford the $1000-plus cost of the phone upfront.

As for the phone, is my first day using it today, but I've already noticed that the signal strength is not as good as that of my 3G. I had around 4 bars on my 3G (in my area where Vodafone was practically useless), and with the new iphone 5 the strength is between 1 and 2 bars most of the time.

I was told just to pop into shop if I want to cancel plan next month. I have 3-4 bars signal most of the time. I'm loving the phone, very glad I bought it!

dwknight

74 posts

Master Geek

#704899 23-Oct-2012 09:01

In regards to cancelling the $29 plan, I was told by a Telecom employee that the only way to cancel it was to ring them up, which seems a bit strange to me.

Malingo

204 posts

Master Geek

#704910 23-Oct-2012 09:17

Probably becuase it gets handled centrally by their contracts department, this would probably be the quickest option as a store would just ring on your behalf. There may also be less paperwork as the call center would verify you directly and then cancel.

littleheaven

2130 posts

Uber Geek

#704924 23-Oct-2012 09:53

Update on my Apple order - it says "NZC Auckland Agent - out for delivery" at 8.24am this morning. I'm assuming NZC is customs? So it might arrive today, given it's only 40 minutes from the airport to my place of work.

Which would mean, for those waiting for an order from China, you're looking at about a 4-day wait from "shipped" to receipt. Will update during the day if it arrives.

Geek girl. Freelance copywriter and editor at Unmistakable.co.nz.

OwenMeasures

93 posts

Master Geek

#704925 23-Oct-2012 09:56

littleheaven: Update on my Apple order - it says "NZC Auckland Agent - out for delivery" at 8.24am this morning. I'm assuming NZC is customs? So it might arrive today, given it's only 40 minutes from the airport to my place of work. Which would mean, for those waiting for an order from China, you're looking at about a 4-day wait from "shipped" to receipt. Will update during the day if it arrives.

Mine still being prepared for shipment, mine being shipped from Sydney.

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Kyanar

4089 posts

Uber Geek

ID Verified

Trusted

#704944 23-Oct-2012 10:19

littleheaven: Update on my Apple order - it says "NZC Auckland Agent - out for delivery" at 8.24am this morning. I'm assuming NZC is customs? So it might arrive today, given it's only 40 minutes from the airport to my place of work. Which would mean, for those waiting for an order from China, you're looking at about a 4-day wait from "shipped" to receipt. Will update during the day if it arrives.

Or NZ Couriers are their agent - it wouldn't be customs if it was out for delivery. I thought they used TNT in NZ though?

benmurphy66

349 posts

Ultimate Geek

ID Verified

#704965 23-Oct-2012 10:43

Does Apple email you when it goes to preparing to ship? or only after it has shipped?

dempson

22 posts

Geek

#705028 23-Oct-2012 12:12

OwenMeasures: Mine still being prepared for shipment, mine being shipped from Sydney.

Did you ring Apple to find out yours is coming from Sydney? The Apple order status page doesn't reveal the origin. I haven't found out where my Apple orders come from until they ship, and TNT collects the item and their order status page reveals the pickup location.

If Apple is supplying some orders from Sydney that leaves some hope that I might get my iPhone by this Friday. If it is coming from China the chances of that now are very slim. (Mine is still "processing".)

Kyanar: I thought they used TNT in NZ though?

All my Apple online orders have been delivered by TNT, but if they have a large workload in an area they could subcontract other couriers. NZC is probably NZ Couriers. Perhaps a lot of iPhone 5s being delivered in Auckland today?

benmurphy66: Does Apple email you when it goes to preparing to ship? or only after it has shipped?

Only when it ships. There are normally two e-mails: one with the shipment notice, and one with the invoice. They sometimes e-mail you earlier when there is a significant change such as a revised estimated delivery window: I got two of them for lightning adapters which shipped earlier than expected. I didn't get any e-mails for "preparing for shipping".

mattbush

784 posts

Ultimate Geek
Inactive user

#705029 23-Oct-2012 12:14

dwknight: In regards to cancelling the $29 plan, I was told by a Telecom employee that the only way to cancel it was to ring them up, which seems a bit strange to me.

telecom website actually says early termination fees may apply....

NonprayingMantis

6434 posts

Uber Geek

#705031 23-Oct-2012 12:16

mattbush:
dwknight: In regards to cancelling the $29 plan, I was told by a Telecom employee that the only way to cancel it was to ring them up, which seems a bit strange to me.

telecom website actually says early termination fees may apply....

Not on the open term plan, which is entirely the point.

littleheaven

2130 posts

Uber Geek

#705039 23-Oct-2012 12:35

dempson:Did you ring Apple to find out yours is coming from Sydney? The Apple order status page doesn't reveal the origin. I haven't found out where my Apple orders come from until they ship, and TNT collects the item and their order status page reveals the pickup location.

When it ships then you'll see where the origination point is. Everything else I've ordered (adapters, cables) has shipped from Sydney but the phone itself from China.

I'm not sure if NZC is New Zealand Couriers because I have the same thing listed beside my lightning adapter that I received last week - and that appeared to have come via TNT. The timeframe between "out for delivery" and receipt on that one was 2 hours, so I'm hoping to see the phone this afternoon, given "out for delivery" was 8.24 this morning.

Geek girl. Freelance copywriter and editor at Unmistakable.co.nz.

OwenMeasures

93 posts

Master Geek

#705183 23-Oct-2012 16:32

littleheaven:
dempson:Did you ring Apple to find out yours is coming from Sydney? The Apple order status page doesn't reveal the origin. I haven't found out where my Apple orders come from until they ship, and TNT collects the item and their order status page reveals the pickup location.

When it ships then you'll see where the origination point is. Everything else I've ordered (adapters, cables) has shipped from Sydney but the phone itself from China.

I'm not sure if NZC is New Zealand Couriers because I have the same thing listed beside my lightning adapter that I received last week - and that appeared to have come via TNT. The timeframe between "out for delivery" and receipt on that one was 2 hours, so I'm hoping to see the phone this afternoon, given "out for delivery" was 8.24 this morning.

How it going for you?

Mine shipped from Sydney today, still saying not found on TNT website! How long did yours take the change?

littleheaven

2130 posts

Uber Geek

#705193 23-Oct-2012 16:51

OwenMeasures:How it going for you?

Mine shipped from Sydney today, still saying not found on TNT website! How long did yours take the change?

Still waiting. Called TNT who said it was in the driver's van and would be delivered by 5pm. 6 minutes to go and our Mailroom shuts the doors for the night. Might have to wait until tomorrow, I think.

Edited to add: Can't remember when my order tracker was visible. I think it was the following day, but then it only showed as shipped right before I went to bed, so the info was there when I got up the next morning.

Geek girl. Freelance copywriter and editor at Unmistakable.co.nz.

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