The iPhone 5 discussion

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42 posts

Geek

#709581 31-Oct-2012 04:34

IsThisOneGood: Just found out that it actually has one stuck pixel. just emailed them

How do they deal with returns? I heard they send you a new one while you still have your current one and they put a hold on your cc?

Call them, you'll get a faster response.

After about twenty minutes on hold, my order was dealt with. Supposedly someone will call me regarding return.

IsThisOneGood

88 posts

Master Geek

#709582 31-Oct-2012 04:54

mattwnz:
IsThisOneGood: Actually it's dead pixels. 2 dead pixels at that.

HOw did you see those on a retina display? Or are they really obvious black dots?

They are noticeable.

IsThisOneGood

88 posts

Master Geek

#709583 31-Oct-2012 04:55

mrkgoo:
IsThisOneGood: Just found out that it actually has one stuck pixel. just emailed them

How do they deal with returns? I heard they send you a new one while you still have your current one and they put a hold on your cc?

Call them, you'll get a faster response.

After about twenty minutes on hold, my order was dealt with. Supposedly someone will call me regarding return.

Ok. I'll call them later.

Can you Update me what happens on your situation

mrkgoo

42 posts

Geek

#709764 31-Oct-2012 11:52

They said they will send a brand new replacement and get someone to come pickup the original one. Just waiting.

tonyc

20 posts

Geek

#709946 31-Oct-2012 16:25

I have just bought the lightning adaptor so i can listen to music through my existing docs (Doc Box, cambridge audio)
Guess what no sound is passing through, iphone will charge but no music.
From searching on the net it looks like the adaptors wont on some docs.
Any ideas?

Malingo

204 posts

Master Geek
+1 received by user: 7

#709950 31-Oct-2012 16:42

tonyc: I have just bought the lightning adaptor so i can listen to music through my existing docs (Doc Box, cambridge audio)
Guess what no sound is passing through, iphone will charge but no music.
From searching on the net it looks like the adaptors wont on some docs.
Any ideas?

I have heard you can get some adapters that fit on to your dock, and then turns it into a bluetooth streaming device. You can them stream wireless from ur iphone. Havent seen them yet, just heard of them.

Mighty Ape

Shop now at Mighty Ape (affiliate link).

IsThisOneGood

88 posts

Master Geek

#709972 31-Oct-2012 17:09

Just got off the phone from apple

They're sending me a new one while still keeping this faulty phone

mrkgoo

42 posts

Geek

#709983 31-Oct-2012 17:32

You mean you get to keep both?! Or just sending you one out at the same time as return?

IsThisOneGood

88 posts

Master Geek

#710028 31-Oct-2012 19:11

oh lol I wish

I meant keeping this one while waiting for replacement

IsThisOneGood

88 posts

Master Geek

#710029 31-Oct-2012 19:12

What's up with geekzone?

Shows all my post as edited

Malingo

204 posts

Master Geek
+1 received by user: 7

#710044 31-Oct-2012 20:09

just noticed that on mine too, huh?

Apple TV

Stream your favourite shows now on Apple TV (affiliate link).

mrkgoo

42 posts

Geek

#710053 31-Oct-2012 20:21

Ya, they basically did the same for me.

Didn't give me a tracking number or anything though. Since we're dead pixel bros, let's keep each other informed. They said I'd get the replacement within 5 days.