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Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › [Snap] Snap naked broadband and Voip
Sunsu

16 posts

Geek


#101309 28-Apr-2012 12:52
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Could someone please advise this total non-geek about Snap? 

I've never heard of them before.  Are they good for the simple things in life like downloading movies and on demand TV? 

Are they reliable and do they have decent customer service?

Thanks



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NZSimplicity
135 posts

Master Geek


  #616554 28-Apr-2012 14:10
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short answers, yes, yes, and yes..

I been with them over a year now, and have just gone to VDSL with them, any problems I had they sorted out real quickly, and make everything as painless as possible...





GeoffisPure
459 posts

Ultimate Geek


  #616588 28-Apr-2012 15:40
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They are generally a very good ISP. Their customer service is very good - you generally get through straight away most times you call them. They no longer unmeter TVNZ on demand, but I don't think anybody does anymore. Unlimited YouTube for $5 per month is a great offering, though a small number of people have experienced slow throughput of YouTube videos (buffering). I'm with them, and currently out of contract and see no reason to change.

NZFINEST
202 posts

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  #616589 28-Apr-2012 15:46
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as well i have used them for VDSL coming up to a year now. no problems at all, but i am not using voip. can't see why there would be any issues




Anything I suggest or say is my own thoughts and not provided by anyone else unless stated



chevrolux
4962 posts

Uber Geek
Inactive user


  #616601 28-Apr-2012 16:00
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Have just moved to Snap - like today lol. Just waiting for my Telecom number to be ported to 2Talk and I will be on VoIP with my old number. Choice!! And the plans are just amazing. I get 70GB and can double it for another $10

youngs
55 posts

Master Geek

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  #616782 28-Apr-2012 21:58
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Using Snap naked broadband with Xnet VoIP. No problems with voip

vinnieg
2260 posts

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  #616789 28-Apr-2012 22:12
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Using Naked with 2Talk here

Works well!




I have moved across the ditch.  Now residing in Melbourne as a VOIP/Video Technical Trainer/Engineer. 

NZSimplicity
135 posts

Master Geek


  #616792 28-Apr-2012 22:21
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yup, I got 2Talk as well, very good outfit by the looks of it :)

 
 
 
 

Free kids accounts - trade shares and funds (NZ, US) with Sharesies (affiliate link).
Sunsu

16 posts

Geek


  #616961 29-Apr-2012 13:44
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Thanks Guys

So Snap it is.  Now I have to persuade my even ungeekier other half that VOIP will work.  I still have the Linksys/Cisco SPA2102 from when Xnet was affordable in "rural" areas, but am looking to use the smartphones too.  They're both pretty basic (Huawei Vodafone cheapies) so which app do people recommend?  I hear that 2talk can have up to 5 smartphones connected.

Cheers 

JayADee
2148 posts

Uber Geek


  #616967 29-Apr-2012 13:54
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Good thread because I'm thinking of switching from xnet. Xnet is costing me fifty to sixty dollars more than snap would be for the same thing. Trying to decide wheather to keep VoIP with xnet and go naked data with snap or just switch everything to snap. On xnet I do max out my dl speed...is snap good at throughput?

vinnieg
2260 posts

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  #616969 29-Apr-2012 13:56
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I use CSipSimple on my GS2, runs very well

On my HTC One-X it has SIP built into the phone, as will quite a few ICS devices in future. So i run it natively on that device




I have moved across the ditch.  Now residing in Melbourne as a VOIP/Video Technical Trainer/Engineer. 

jtbthatsme
937 posts

Ultimate Geek

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  #616972 29-Apr-2012 14:32
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vinnieg: I use CSipSimple on my GS2, runs very well

On my HTC One-X it has SIP built into the phone, as will quite a few ICS devices in future. So i run it natively on that device


Sorry have to ask but what is SIP I know from what I've just read on google linked sites it's a phone thnigy but are you saying your using this through Snap with your cellphone or through 2talk???

Reason I ask is I'm considering the same move to Snap but current;y have VOIP through XNET and although I have no problems with Xnet I am just not sure if I want to drop the phone line as well as I don't really see the point in paying $20ish for something that I maybe have less than 20 calls a month too and from.

Does anyone know of options for VOIP through Snap do they simply not do it or do they offer it and I'm not seeing something on their website.

Lastly for those of you who have swapped from Xnet to Snap were there any charges as install charges as Snap lists that at $200 and that's would equate to 6 - 12 months worth of savings and pretty much make the whole move over to them rather pointless.  I currently only have NDSL and want to change but fear that I will get the oh we need to reprovision you rubbish and get charged for it where in reality there is no need to reprovision at all it's a choice they actively make and charge you for.

NZSimplicity
135 posts

Master Geek


  #616974 29-Apr-2012 14:34
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Sunsu: Thanks Guys
I still have the Linksys/Cisco SPA2102 from when Xnet was affordable in "rural" areas, but am looking to use the smartphones too.
Cheers 


Well I use the SPA2102 hooked up to Fritzbox VDSL modem, and have no troubles at all running my old Panasonix phones :) :) - also using the fritzbox that snap sell you I found out I can use the builtin wifi and have my android cell phone talk to it (using snap data this way, so not using any data on my sim plans.. :)


wildfire
24 posts

Geek


  #617143 29-Apr-2012 21:51
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Yep I'm on Naked and generally very happy with the performence with them, I am a keen PS3 gamer and find gaming to be good with them online apart from BF3 which gets a bit of rubber banding (lag) but I blame EA's dedicated servers for that.

Customer Service is good too, you can't go wrong with Snap. :)

youngs
55 posts

Master Geek

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  #617147 29-Apr-2012 22:05
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Paying $10+gst /mth for xnet vfx only plus tolls

AviZ
214 posts

Master Geek
Inactive user


  #617148 29-Apr-2012 22:08
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snap should think about getting a voip service going, i think it would be worth while..

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