Can't connect to mobile networks whilst roaming in Australia

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Can't connect to mobile networks whilst roaming in Australia

Beetlebailey

2 posts

Wannabe Geek

#105402 3-Jul-2012 20:29

I have been in Australia since friday and the Galaxy s2 has been doing the job fantastically without having to put an Ozzie sim in it. Today I lost connection to the network, when I tell it to connect automatically it tells me it has (lies) and when I attempt to connect to either Vodafone au or optus (the two it was connecting to) it tells me that it is unable to connect at this time, frustrating. Might have to get the Telstra sim I'm using in my MF60 activated for voice calling.

Have tried rebooting the phone (even removing battery and sim) but no joy. I have logged a job with 2degrees via the help and support website as I have no phone to call them from.

Any ideas?

Elpie

1304 posts

Uber Geek

#650366 4-Jul-2012 01:01

Just get an Aussie SIM and avoid roaming fees. I couldn't connect at all to 2Degrees after arriving in Australia, despite them saying I shouldn't have any problem doing so. Using an Optus SIM I had trouble-free experience while there. It beats spending time messing around trying to get the issue resolved.

2degreesCare

1537 posts

Uber Geek

Trusted

2degrees

#650604 4-Jul-2012 13:10

Hi, sorry to hear about your roaming issue.

There is a known problem atm. We are working with TNZI on getting it fixed ASAP. Apologies for the inconvenience.

^POB

KiwiNick

11 posts

Geek

#651027 5-Jul-2012 01:35

I'm having the same problem, noticed it about 01:55 NZST 4 July, when I tried to use it to call my daughter. Still no dice now, after restarting the phone (a 2G Nokia).

Is it just Australia, or is it everywhere like the last time?

I'll make a formal report via the website.

KiwiNick

11 posts

Geek

#652687 8-Jul-2012 23:49

This has come right, either on Thursday or Friday 5/6 July.