[Snap] Moving house while still in snap contract

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › [Snap] Moving house while still in snap contract

KrazyKid

1238 posts

Uber Geek

#154685 4-Nov-2014 14:06

I like the look of the new snap $10 unlimited add-on - will save me money as I am currently paying $15 for 150 Gig.

But there is a good chance I will have moved house next year (within the same town). Am I breaking contract if I move house but stay with snap?

Thanks in advance.

KShips

153 posts

Master Geek

#1168499 4-Nov-2014 14:09

99% sure answer is no, I inquired about restrictions and basically the 24 month contract is just to stay as a Snap customer.

Give them a call and confirm, very impressed with them so far.

SirHumphreyAppleby

2844 posts

Uber Geek

#1168504 4-Nov-2014 14:13

You aren't breaking the contract, but be aware additional charges may apply if you downgrade your service when you move, or if you move more than one time in a 12 month period.

See "Moving Address" at http://www.snap.net.nz/snap/termsofservice

RalphFromSnap

776 posts

Ultimate Geek

Trusted

Snap Internet

#1168524 4-Nov-2014 14:36

Hi KrazyKid

A move address is not considered to be breaking the contract. Generally we just expect you to keep the same (or better) service at your new house, based on what's available.

KShips - cheers for the votte of confidence!

Cheers
Ralph

Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator

NzBeagle

961 posts

Ultimate Geek

Trusted

#1168597 4-Nov-2014 15:39

RalphFromSnap: Generally we just expect you to keep the same (or better) service at your new house, based on what's available.

Cheers
Ralph

This bit here, if spec at the new address is this still ok? Eg, leave fibre zone to something lesser?