Unable to delete old 2degrees voice mail message

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Unable to delete old 2degrees voice mail message

Noig

446 posts

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#172093 11-May-2015 18:52

Hi All
My wife owns an S2, which was on a 2 degr service originally. The phone's service provider was changed and has been Spark for approx 3 years now.
There is an ongoing voicemail notification from 2degr which we are not able to delete as the service isn't existing. Spark is not able to delete it either.
It is very, very annoying and I do not want to use the hammer yet.
Has anyone come across such a problem and could give a hint how to solve this?

Thanks

2degreesCare

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2degrees

#1302679 12-May-2015 12:33

Hi, this isn't an issue I've come across but can you pm your wife's name and number that she had with us please?

Regards
^POB

scheduler

264 posts

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#1303141 12-May-2015 20:12

Hi
I have had a bit of a look at this on google. There seems to be a bit of consensus that if you use the application manager go to all and then force stop the phone app then in a lot of cases it will cure the problem. If this doesn't work then try clearing cache and data in the app. Note I have no experience of if this works

richms

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#1303143 12-May-2015 20:18

If you are talking about the notification on the phone, then I had that happen and the solution was to stick in a 2 degrees sim with no voicemail waiting, and the notification went away, then I could put the other sim back in and not be nagged.

Lesson is, if you are moving telco, clear the voicemail first even tho it will all just be idiots leaving messages that dont listen to the outgoing message, because once you swap sim it will be stuck saying you have a voicemail.

Richard rich.ms

Noig

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#1303158 12-May-2015 21:04

Thanks guys, very much appreciated.
I have tried ricms's vesion without success. I then tried scheduler's version.Deleting data and cache did work partially. The change was that the phone asked for the voicemail number and so I entered the Spark voicemail number. So now I have a notification which comes up, though it hasn't got a message waiting(empty Spark voicemail).
So, I'm still stuck.........
Now it says "voicemail number unknown"
Looks like it is tied to the phone number...

Noig

446 posts

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#1318199 5-Jun-2015 23:13

Update
I have formated the S2 I9100 and installed a CM ROM. It is amazing that this notification is still going on. 2Degrees, it must be your leftover notification pushing through as mentioning in the first thread.
It is very annoying.
What can we do?