I had a business account with 2degrees. I elected to pay it by credit card so I could collect the rewards but recently I became aware they were going to add 1.75% on top which would have made it no longer worth it. Fine, I was happy to go back to direct credit as I had been using before. I made contact with them and was told I could only elect direct debit and something about a credit check categorising the account as CC/DD only. Problem is, there is nothing untoward on a credit check for me or my company, at the time the account was setup it was on any payment type basis and our subsequent payment record is excellent. Either 2degrees is 'trying it on' in the hope I will agree or their upgrade has gone horribly wrong and mis-designated clients credit standing.

After having an extended read through their Facebook page and it looking increasingly like the really crappy duopoly providers in the 3rd world country I am presently situated in and having my posts to them ignored, I decided it was time to say bye and I would go over to the dark side (Spark).

Spark wasted no time in processing the transfer and I would have to say it was very easy to do entirely through their online chat function. As an additional benefit my Mother (who is using my cell) reports better signal strength using them now in our rural location.

All I need to do now is contact 2degrees and wrap things up, but how?