Waiting times On hold

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Waiting times On hold

cws82us

788 posts

Ultimate Geek

#71297 8-Nov-2010 15:43

SO fair i been waitting for 25 mins to talk to someone about a fault i logged . and still waitting us we speck stay tuned

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cws82us

788 posts

Ultimate Geek

#401724 8-Nov-2010 15:53

Wait time now is 35 mins and still counting

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cws82us

788 posts

Ultimate Geek

#401729 8-Nov-2010 16:01

ok waitting 43 mins and got hung up call back time

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robbyp

1199 posts

Uber Geek

#401730 8-Nov-2010 16:05

cws82us: ok waitting 43 mins and got hung up call back time

So did they hang up on you, or did you hang up.

That was my experience too when I was with them. You pay for what you get. I guess it comes down to how much you value your time.

cws82us

788 posts

Ultimate Geek

#401731 8-Nov-2010 16:07

robbyp:
cws82us: ok waitting 43 mins and got hung up call back time

So did they hang up on you, or did you hang up.

That was my experience too when I was with them. You pay for what you get. I guess it comes down to how much you value your time.

they hung up on me

join Quic and get free sign up when you click my link https://account.quic.nz/refer/250676

robbyp

1199 posts

Uber Geek

#401737 8-Nov-2010 16:22

cws82us:
robbyp:
cws82us: ok waitting 43 mins and got hung up call back time

So did they hang up on you, or did you hang up.

That was my experience too when I was with them. You pay for what you get. I guess it comes down to how much you value your time.

they hung up on me

I guess they do that , because they could have a huge bill if someone is calling froma cell phone, and they are left on hold for hours.

l43a2

1779 posts

Uber Geek

ID Verified

Trusted

#401739 8-Nov-2010 16:31

how and why is slingshot failing to deliver a decent service to its customers?

im guessing they dont wnna invest the money ?

robbyp

1199 posts

Uber Geek

#401745 8-Nov-2010 16:45

l43a2: how and why is slingshot failing to deliver a decent service to its customers?

im guessing they dont wnna invest the money ?

I think the real question is why are people signing up to them. I believe is is because they are cheaper than the competition, or their prices appear to be better. Also they have invested alot in marketing.

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muppet

2575 posts

Uber Geek

Trusted

#401778 8-Nov-2010 17:33

robbyp: I think the real question is why are people signing up to them. I believe is is because they are cheaper than the competition, or their prices appear to be better. Also they have invested alot in marketing.

I always wonder this too. I'd sign up for a bus crash before I'd sign up for Slingshot.

Audiophiles are such twits! They buy such pointless stuff: Gold plated cables, $2000 power cords. Idiots.

OOOHHHH HYPERFIBRE!

xkawsx

59 posts

Master Geek
Inactive user

#402463 10-Nov-2010 07:59

did you get music while on hold?? lol

I was on hold for 45mins with no music

cws82us

788 posts

Ultimate Geek

#402468 10-Nov-2010 08:06

i got sick of waitting so i say i going to get slingshot to pay alot for my call by me calling from my cell phone and guess want they picked up less then 3 mins on my cell phone and was still on hold on the landline one

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hamish225

1418 posts

Uber Geek

ID Verified

#402990 10-Nov-2010 17:59

okay, so when you ring slinghsot, use your cellphone?

kgo!

*Insert big spe*dtest result here*

richms

28226 posts

Uber Geek

Trusted

Lifetime subscriber

#403110 10-Nov-2010 21:47

Yes, they seem to treat landline callers as second class, leaving them on hold and cutting them off.

Richard rich.ms