Can't connect to 2degrees websites when on 2degrees 3G

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Can't connect to 2degrees websites when on 2degrees 3G

julianz

118 posts

Master Geek

#94981 23-Dec-2011 10:06

(Posting here because I can't get to the 2degrees site and I know some of their staff watch here)

I'm at Papamoa beach on a 3G stick and it's all working extremely well, except for one thing. DNS lookups to 2degrees own websites periodically fail when everything else is working fine. Occasionally you can get to the main site but not to the secure domain to log in. The problem seems to be DNS related because it can't resolve those names at all. DNS servers are 118.184.1.10 and .20 (allocated automatically). No other names seem to be having problems.

Cheers,

Julian.

quandum

204 posts

Master Geek

#560917 23-Dec-2011 10:31

julianz: (Posting here because I can't get to the 2degrees site and I know some of their staff watch here)

I'm at Papamoa beach on a 3G stick and it's all working extremely well, except for one thing. DNS lookups to 2degrees own websites periodically fail when everything else is working fine. Occasionally you can get to the main site but not to the secure domain to log in. The problem seems to be DNS related because it can't resolve those names at all. DNS servers are 118.184.1.10 and .20 (allocated automatically). No other names seem to be having problems.

Cheers,

Julian.

Seems to work OK for me in Auckland

I would love to change the world, but they won't give me the source code

#BOFH

styxgeist

32 posts

Geek

#560922 23-Dec-2011 10:43

I'd recommend changing the DNS servers to Google's Open DNS, just as a test for a couple of days to see if the problem does lie with 2degrees DNS or not. Google's IP's are below

8.8.8.8
8.8.4.4

2degreesCare

1537 posts

Uber Geek

Trusted

2degrees

#561106 24-Dec-2011 07:00

quandum:
julianz: (Posting here because I can't get to the 2degrees site and I know some of their staff watch here)

I'm at Papamoa beach on a 3G stick and it's all working extremely well, except for one thing. DNS lookups to 2degrees own websites periodically fail when everything else is working fine. Occasionally you can get to the main site but not to the secure domain to log in. The problem seems to be DNS related because it can't resolve those names at all. DNS servers are 118.184.1.10 and .20 (allocated automatically). No other names seem to be having problems.

Cheers,

Julian.

Seems to work OK for me in Auckland

Are you entering the 118.184 manually?

Our domain is 118.148.... not 118.184.

^POB

julianz

118 posts

Master Geek

#561200 24-Dec-2011 14:26

Our domain is 118.148.... not 118.184.

Well spotted - I typed it wrong in my post. This is what I have:

Primary DNS : 118.148.1.10
Secondary DNS : 118.148.1.20

Not seeing the problem today so hopefully it was transient.