VB104W Modem/Router Thread

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › VB104W Modem/Router Thread

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154 posts

Master Geek

#1008463 18-Mar-2014 21:43

SiFFiN420: Here is the link to the latest VB104W Firmware, version: GUN4.HT128A-C_30A-EI-R1B032-NZ.EN_2T2R-SL http://help.slingshot.co.nz/download/attachments/1212512/VDSL.img?api=v2

The process is quite simple so I’m sure you won’t have much difficulty. Do make sure the file downloads completely as if it’s corrupt or incomplete in any way then there is the chance that this could brick your modem.

Wow, thanks! Where did you find that? Did you just search the help section, or did a Slingshot employee send you the link?

SiFFiN420

16 posts

Geek

#1008517 18-Mar-2014 22:27

Posted On Slingshot' Facebook wall and advised them of my I.T background which includes Microsoft Certifications. He asked me for my email address and gave me the online helpdesk link to some of their broadband related files. I directly linked the firmware update as I didn't want to expose anything unrelated to you all. I have successfully updated from v28 to v32 now. Only one bug noticed was that sometimes turning of the router breaks DHCP on the router and also WiFi. Only way to fix is to turn off and put a pin in the reset hole, otherwise you will have to manually set each WiFi or LAN adapter with its own unique IP address, for example 192.168.1.2, with the default gateway being 192.168.1.1, subnet mask should auto populate. However hard resetting seems to be the best solution till these 2 bugs are fixed, as DHCP automatically assigns each device a IP address on the correct scope with the correct subnet mask. If you see in cmd using ipconfig /all showing the incorrect IP address scope and the default gateway blank you know it's bugged out and you will need to do one of the 2 things I suggested.

alexcc

154 posts

Master Geek

#1008569 18-Mar-2014 23:06

SiFFiN420: Posted On Slingshot' Facebook wall and advised them of my I.T background which includes Microsoft Certifications. He asked me for my email address and gave me the online helpdesk link to some of their broadband related files. I directly linked the firmware update as I didn't want to expose anything unrelated to you all. I have successfully updated from v28 to v32 now. Only one bug noticed was that sometimes turning of the router breaks DHCP on the router and also WiFi. Only way to fix is to turn off and put a pin in the reset hole, otherwise you will have to manually set each WiFi or LAN adapter with its own unique IP address, for example 192.168.1.2, with the default gateway being 192.168.1.1, subnet mask should auto populate. However hard resetting seems to be the best solution till these 2 bugs are fixed, as DHCP automatically assigns each device a IP address on the correct scope with the correct subnet mask. If you see in cmd using ipconfig /all showing the incorrect IP address scope and the default gateway blank you know it's bugged out and you will need to do one of the 2 things I suggested.

You're brave trusting thing thing with DHCP haha, I never stopped having issues, so have mine bridged to an actually capable router. It seems fine and pretty solid when just acting as a modem, but you ask it to do too much and you just get loads of issues. Funny thing is, I found the page you're talking about just before I read this post, a few pdfs and the VDSL firmware update.

NZCrusader

646 posts

Ultimate Geek

#1008580 18-Mar-2014 23:17

New Firmware Review:

1) Now displays an attenuation reading.
Before = 0.0
After = 0.1

2) Seems to sync better.
Before = 45 Mbps.
After = 47 Mbps.

3) Wireless in other rooms appears better.
Before = connection drops.
Now = 4/5 bars.

EDIT:

Good enough for 17a ?

Status: Up Mode: ITU G.993.2(VDSL2)
Traffic Type: PTM Line Coding:
Enable Up Time: 865
SNR Margin (0.1dB): 11.7   17.0
Attenuation (0.1dB): 0.1    102.3
Output Power (dBm): -14.2 -13.8
Attainable Rate (Kbps): 1082130432      2
Rate (Kbps):   47372    10330
D (interleave depth): 1    1
Delay (msec): 0     0

NZ / AU Battlefield 4 Gaming Community
http://www.sonsofvalour.net/forums/forum.php

hio77

12999 posts

Uber Geek

ID Verified

Trusted

Lizard Networks

#1008584 18-Mar-2014 23:28

NZCrusader: New Firmware Review:

1) Now displays an attenuation reading.
Before = 0.0
After = 0.1

2) Seems to sync better.
Before = 45 Mbps.
After = 47 Mbps.

3) Wireless in other rooms appears better.
Before = connection drops.
Now = 4/5 bars.

EDIT:

Good enough for 17a ?

Status: Up Mode: ITU G.993.2(VDSL2)
Traffic Type: PTM Line Coding:
Enable Up Time: 865
SNR Margin (0.1dB): 11.7   17.0
Attenuation (0.1dB): 0.1    102.3
Output Power (dBm): -14.2 -13.8
Attainable Rate (Kbps): 1082130432      2
Rate (Kbps):   47372    10330
D (interleave depth): 1    1
Delay (msec): 0     0

0.1? that cant be right. what does slingshot say your downstream attenuation is?

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

alexcc

154 posts

Master Geek

#1008585 18-Mar-2014 23:28

It's a shame, the new update hasn't fully fixed the incorrect stats, as that's the only thing i wanted from this update... Will give it a factory reset tomorrow just to be sure.

hio77

12999 posts

Uber Geek

ID Verified

Trusted

Lizard Networks

#1008586 18-Mar-2014 23:29

alexcc: It's a shame, the new update hasn't fixed my stats, as that's the only thing i wanted from this update... Will give it a factory reset tomorrow just to be sure.

wouldnt stability be more important than stats? considering if it isnt stable, your stats are moot.

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

Quic Broadband

Move to New Zealand's best fibre broadband service (affiliate link). Free setup code: R587125ERQ6VE. Note that to use Quic Broadband you must be comfortable with configuring your own router.

alexcc

154 posts

Master Geek

#1008587 18-Mar-2014 23:32

hio77:
alexcc: It's a shame, the new update hasn't fixed my stats, as that's the only thing i wanted from this update... Will give it a factory reset tomorrow just to be sure.

wouldnt stability be more important than stats? considering if it isnt stable, your stats are moot.

The router performs perfectly fine as a modem if you strip away everything else by bridging it. Since I had it bridged, none of the other issues affected me.

NZCrusader

646 posts

Ultimate Geek

#1008589 18-Mar-2014 23:32

hio77:
NZCrusader: New Firmware Review:

1) Now displays an attenuation reading.
Before = 0.0
After = 0.1

2) Seems to sync better.
Before = 45 Mbps.
After = 47 Mbps.

3) Wireless in other rooms appears better.
Before = connection drops.
Now = 4/5 bars.

EDIT:

Good enough for 17a ?

Status: Up Mode: ITU G.993.2(VDSL2)
Traffic Type: PTM Line Coding:
Enable Up Time: 865
SNR Margin (0.1dB): 11.7   17.0
Attenuation (0.1dB): 0.1    102.3
Output Power (dBm): -14.2 -13.8
Attainable Rate (Kbps): 1082130432      2
Rate (Kbps):   47372    10330
D (interleave depth): 1    1
Delay (msec): 0     0

0.1? that cant be right. what does slingshot say your downstream attenuation is?

0.1 is downstream. 102.3 is upstream.

Approx 100m from cabinet on newer street line.
New internal wiring with master splitter too.

NZ / AU Battlefield 4 Gaming Community
http://www.sonsofvalour.net/forums/forum.php

hio77

12999 posts

Uber Geek

ID Verified

Trusted

Lizard Networks

#1008590 18-Mar-2014 23:32

alexcc:
hio77:
alexcc: It's a shame, the new update hasn't fixed my stats, as that's the only thing i wanted from this update... Will give it a factory reset tomorrow just to be sure.

wouldnt stability be more important than stats? considering if it isnt stable, your stats are moot.
The router performs perfectly fine as a modem if you strip away everything else by bridging it. Since I had it bridged, none of the other issues affected me.

ah. my assumption was that your not bridging it.

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

alexcc

154 posts

Master Geek

#1008591 18-Mar-2014 23:38

hio77:
alexcc:
hio77:
alexcc: It's a shame, the new update hasn't fixed my stats, as that's the only thing i wanted from this update... Will give it a factory reset tomorrow just to be sure.

wouldnt stability be more important than stats? considering if it isnt stable, your stats are moot.
The router performs perfectly fine as a modem if you strip away everything else by bridging it. Since I had it bridged, none of the other issues affected me.

ah. my assumption was that your not bridging it.

Can't talk about the new update, since I haven't tested it with the VB104W unbridged, nor do I want to, but with the previous firmware it was well below usable. No end of issues so ended up ordering an Asus N66u from the US - now that router is very nice! :)

SiFFiN420

16 posts

Geek

#1008657 19-Mar-2014 08:09

alexcc:
SiFFiN420: Posted On Slingshot' Facebook wall and advised them of my I.T background which includes Microsoft Certifications. He asked me for my email address and gave me the online helpdesk link to some of their broadband related files. I directly linked the firmware update as I didn't want to expose anything unrelated to you all. I have successfully updated from v28 to v32 now. Only one bug noticed was that sometimes turning of the router breaks DHCP on the router and also WiFi. Only way to fix is to turn off and put a pin in the reset hole, otherwise you will have to manually set each WiFi or LAN adapter with its own unique IP address, for example 192.168.1.2, with the default gateway being 192.168.1.1, subnet mask should auto populate. However hard resetting seems to be the best solution till these 2 bugs are fixed, as DHCP automatically assigns each device a IP address on the correct scope with the correct subnet mask. If you see in cmd using ipconfig /all showing the incorrect IP address scope and the default gateway blank you know it's bugged out and you will need to do one of the 2 things I suggested.

You're brave trusting thing thing with DHCP haha, I never stopped having issues, so have mine bridged to an actually capable router. It seems fine and pretty solid when just acting as a modem, but you ask it to do too much and you just get loads of issues. Funny thing is, I found the page you're talking about just before I read this post, a few pdfs and the VDSL firmware update.

I was thinking on bridging to to my DLINK WiFi Router, same idea as you before I figured out how to fix it. As long as its hard reset the VDSL Router assigns DHCP every time with out fail, no drop off the WiFi. v28 of the firmware I observed drop off's from the WiFi constantly and it going from 3 to 4 bars to 1 bar or no bars, so firmware v32 has definitely addressed this WiFi issue, so bridging is only one solution if you don't want to 1) assign manually IP Addresses, 2) Hard reset the device. Obviously option 3) is to bridge the router to a WiFi Router and have the VDSL Router hooked in via LAN cable to the WiFi router and then broadcast WiFi from there. In saying that the bridging idea adds an extra layer of security to your home network. I might go see my old lady and get my WiFi Router back off her and do the same as the WiFi router properly has better range than this particular VDSL router.

The guy at Slingshot said that VDSL hasn't been out that long and that theres going to be issues/bugs with this router at first till they iron them out with sequence firmware updates. For now stability is definitely improved, no more drop off the internet and WiFi has been drastically improved.

If anyone notices any issues that keep happening or something definitely not right, PM me asap and I'll will report back to Chris about the issues so the Dev team can fix them on future firmware updates.

Anodyne

12 posts

Geek

#1008686 19-Mar-2014 08:33

We had VDSL connected a week ago and got the new firmware a couple of days later. We've had pretty good speeds but have continued to have frequent "apparent" disconnects. I say apparent because when I spoke to Slingshot customer support Friday, they could only see two disconnects the day before. At least one of those was when my son turned the device on and off. Playing games though the boys have found that dozens of times a day their games freeze and say that they are disconnected. Fairly often they reconnect before a 30 second countdown ends. Occasionally they're kicked entirely. Tech support were at a loss after trying a hard reset on Friday. I said I'd see how it went for a few more days as it wasn't possible to immediately tell if that made a difference. It didn't. Thought I'd check here first if this sounds like something that could be fixed by putting the VB104W into bridging mode?

While I've always connected directly through modems or all in one units, I do have a D-Link DIR-815 on the net. As I understand it I could bridge from the VB104W to the D-Link DIR-815 and thus get the D-Link to handle DHCP etc. The D-Link is in a different room but all is connected by Cat 5. The D-Link is on 192.168.1.2, so I guess that after bridging (which I think I can see how to do from earlier in this thread) I'd just change over all my devices to look to the D-Link as gateway if I specified an address or if I didn't specify, devices would presumably automatically work out that 192.168.1.2 was where to look? Sorry if that's clumsily asked - I've "managed" my own network for about 10 yearss but always more by luck and persistence than by actually knowing anything.

SiFFiN420

16 posts

Geek

#1008852 19-Mar-2014 11:26

Anodyne: We had VDSL connected a week ago and got the new firmware a couple of days later. We've had pretty good speeds but have continued to have frequent "apparent" disconnects. I say apparent because when I spoke to Slingshot customer support Friday, they could only see two disconnects the day before. At least one of those was when my son turned the device on and off. Playing games though the boys have found that dozens of times a day their games freeze and say that they are disconnected. Fairly often they reconnect before a 30 second countdown ends. Occasionally they're kicked entirely. Tech support were at a loss after trying a hard reset on Friday. I said I'd see how it went for a few more days as it wasn't possible to immediately tell if that made a difference. It didn't. Thought I'd check here first if this sounds like something that could be fixed by putting the VB104W into bridging mode?

While I've always connected directly through modems or all in one units, I do have a D-Link DIR-815 on the net. As I understand it I could bridge from the VB104W to the D-Link DIR-815 and thus get the D-Link to handle DHCP etc. The D-Link is in a different room but all is connected by Cat 5. The D-Link is on 192.168.1.2, so I guess that after bridging (which I think I can see how to do from earlier in this thread) I'd just change over all my devices to look to the D-Link as gateway if I specified an address or if I didn't specify, devices would presumably automatically work out that 192.168.1.2 was where to look? Sorry if that's clumsily asked - I've "managed" my own network for about 10 yearss but always more by luck and persistence than by actually knowing anything.

So yes thats correct, the VDSL will be the deafult gateway on 192.168.1.1 and the D0Link will need to be on 192.168.1.2, then D-Link will assign addresses in the range of 192.168.1.(3+) (192.168.1.xx)
Also depending on the IP address scope that has been setup on the D-Link the IP addresses may be different, for example 192.168.0.xx or 172.168.0.xx or 172.168.1.xx, this won't affect you getting the internet as the VDSL will feed the D-Link the internet.

I'm going to use our NetGear ADSL2+ WiFi Router to broadcast the VDSL's internet across the house, and leave it disconnected otherwise. Hope this works, or else my old lady will give me the D-Link WiFi Router to use till the firmware is fixed.

SiFFiN420

16 posts

Geek

#1008886 19-Mar-2014 12:03

Looks like I can use my NETGEAR Wireless-N 300 Modem Router DGN2200

Configuring NETGEAR Wireless-N 300 Modem Router DGN2200 to operate as a Wireless Access Point in conjunction with another router.
http://www.coolwebhome.co.uk/wap/configuring-wap.html

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