[Snap] Snap Steam content server

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › [Snap] Snap Steam content server - disappeared?

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8220 posts

Uber Geek

Trusted

#645755 25-Jun-2012 10:47

Ralph is clearly a girls name :)

DeviantX

12 posts

Geek

#645783 25-Jun-2012 11:35

RalphFromSnap:
DeviantX: I'm new to Snap, connection isn't even on yet.. But the general happiness towards snap leads me to believe snaps an alright guy.. Thanks Snap..

We do have women here too you know!

No one likes a bragger Ralph...

NZSimplicity

135 posts

Master Geek

#645916 25-Jun-2012 15:03

Ragnor: Ralph is clearly a girls name :)

Maybe ralph is really Ralphene :)

Ragnor

8220 posts

Uber Geek

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#646150 26-Jun-2012 02:18

Ralphette?

loopylarry

18 posts

Geek

#648325 29-Jun-2012 16:55

I downloaded about 5gb worth of Steam content from Orcon's servers but all seems to have been counted against my data balance?

Lorenceo

904 posts

Ultimate Geek

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#651031 5-Jul-2012 03:28

Any news on when this will be back online? The steam summer sales will be starting any day now.

RalphFromSnap

776 posts

Ultimate Geek

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Snap Internet

#651099 5-Jul-2012 09:12

Hey guys,

Our replacement hardware has arrived!!
Exciting news, is that this gives us over 8TB of storage available for Steam content!

All that needs to happen now, is for Steam to authorise the new server and add it back into the distributed cache network. This should happen any day now!

Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator

Tradepub

Free professional, reference and technical white papers (affiliate link).

SCM

459 posts

Ultimate Geek

#651579 5-Jul-2012 22:59

Cheers for the update, Ralph.
Good to hear of the new kit, sounds awesome.

RalphFromSnap: Hi All,

Sorry about the delay, but yes there is a known issue with our Steam server at the moment, technicians are working on this but there is no ETA as of yet. for the moment steam data from TCL and Orcon will not be counted towards your cap, so if you are downloading choose one of those servers. we also realise you will not get the same speeds as you would have off the Snap server, but we are working on it.

Thanks

Now, what about those whom downloaded from TCL and/or Orcon and still got charged for data?

ablears

13 posts

Geek

#657599 18-Jul-2012 13:01

Any update? It's the Steam Sale :(

RalphFromSnap

776 posts

Ultimate Geek

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Snap Internet

#657641 18-Jul-2012 14:08

Hey Guys,

Still waiting on Steam to populate the server. I'll chat with the support team involved and get them to update or request more information from Steam!

^AL

Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator

P1n3apqlExpr3ss

853 posts

Ultimate Geek

#657767 18-Jul-2012 16:19

ablears: Any update? It's the Steam Sale :(

Orcon and someone else's Steam server is uncapped. Been downloading heaps from Orcon one (AFAIK) and it isn't being metred

ryanja

52 posts

Master Geek

#658711 19-Jul-2012 21:33

I tried downloading one of the games i purchased during the sale and found that it was counting towards my data cap. I had even set the server to Orcon. I've emailed Snap about it and with some luck I hope to get a refund. They said they're still not sure when their server will be populated.

McGee

200 posts

Master Geek

#658721 19-Jul-2012 21:52

You guys might want to check out the thread on Orcons page regarding Steam too.

Also have to remember unless you've hard set your computer to get from ONE cache only by using firewall rules or similar to limit the Steam client from accessing other caches then you can't say with 100% certainty that you were using Orcons cache in this example.

It could be just as easily pulling the content from a server based in Australia even if you've set the preference as being Orcon / TCL / Snap

ryanja

52 posts

Master Geek

#658738 19-Jul-2012 22:15

That must be what happened. My router says that I downloaded about 1.4gb tonight, and I think my data cap has been deducted about 7-800 mb. So roughly 600mb must have come from the Orcon server. I'll give Steam-Limiter a try to see if it helps.

ablears

13 posts

Geek

#658957 20-Jul-2012 10:57

McGee: You guys might want to check out the thread on Orcons page regarding Steam too.

Also have to remember unless you've hard set your computer to get from ONE cache only by using firewall rules or similar to limit the Steam client from accessing other caches then you can't say with 100% certainty that you were using Orcons cache in this example.

It could be just as easily pulling the content from a server based in Australia even if you've set the preference as being Orcon / TCL / Snap

I downloaded Saints Row last night from the Orcon server. I know it was Orcon because if you click 'Play' whilst the game is downloading it will show you which server you're downloading from.

The 9GB was counted against my cap... so beware!

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