High ping to Aus in the evening

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › High ping to Aus in the evening

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Nebbie

458 posts

Ultimate Geek

Trusted

#656986 17-Jul-2012 12:51

Detruire:
I certainly wouldn't consider 140ms to Aussie to be on the good end. O_O

Well if I was in a totally unreasonable mood one could conciser any more then 30ms extremely bad latency and my ISP should be bending over backwards to give me the best service as I'm paying top dollar $120 per month.
30ms is almost the latency on the SSC between AKL <-> SYD any increased latency means my ISP is not giving me 1:1 bandwidth.
Also remember there is no SLA for latency to anywhere in the world.

I know that NZ is full with such l33t gamers that an extra 0.1 seconds reaction time causes you to lose all the time.

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Nebukadnessar

Ireshine

28 posts

Geek

#657001 17-Jul-2012 13:11

I'm paying $90 p.m can I at least get below 100ms at night to Australia server please?

Lorenceo

904 posts

Ultimate Geek

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#657016 17-Jul-2012 13:31

Nebbie:
30ms is almost the latency on the SSC between AKL SYD any increased latency means my ISP is not giving me 1:1 bandwidth.
Also remember there is no SLA for latency to anywhere in the world.

I know that NZ is full with such l33t gamers that an extra 0.1 seconds reaction time causes you to lose all the time.

Even if you don't play games, many people do. The difference between 40ms and 140ms is life and death in many situations.
People want to come home after work and relax enjoying their favourite game, not rage at their game being unplayable.
Also games use very little bandwidth (64k-256k) compared to other common web usage, such as Youtube.
Something else to consider with regards to game performance is jitter and packet loss. If either of these problems are affecting a connection they can also render a game unplayable.

NZCrusader

646 posts

Ultimate Geek

#657057 17-Jul-2012 14:14

Lorenceo:
Nebbie:
30ms is almost the latency on the SSC between AKL SYD any increased latency means my ISP is not giving me 1:1 bandwidth.
Also remember there is no SLA for latency to anywhere in the world.

I know that NZ is full with such l33t gamers that an extra 0.1 seconds reaction time causes you to lose all the time.

Even if you don't play games, many people do. The difference between 40ms and 140ms is life and death in many situations.
People want to come home after work and relax enjoying their favourite game, not rage at their game being unplayable.
Also games use very little bandwidth (64k-256k) compared to other common web usage, such as Youtube.
Something else to consider with regards to game performance is jitter and packet loss. If either of these problems are affecting a connection they can also render a game unplayable.

+1 on this.

The way I look at it. It was working fine the other week.

Now its not.
Low ping back please.

EDIT: Slingshot are requesting people experiencing the issue to contact & provide traceroutes etc.

http://forum.slingshot.co.nz/viewtopic.php?f=15&t=4965&sid=3e22aeb252f1c023c349ac86f6bfdbb3

NZ / AU Battlefield 4 Gaming Community
http://www.sonsofvalour.net/forums/forum.php

Detruire

1771 posts

Uber Geek

#657096 17-Jul-2012 15:34

Nebbie:
Detruire:
I certainly wouldn't consider 140ms to Aussie to be on the good end. O_O
Also remember there is no SLA for latency to anywhere in the world.

There's a big difference between an 5-10ms (12.5-25%) increase and a 100ms+ (250%) increase.

rm *

Nebbie

458 posts

Ultimate Geek

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#657108 17-Jul-2012 16:06

Detruire:
There's a big difference between an 5-10ms (12.5-25%) increase and a 100ms+ (250%) increase.

Again it could be a 500% increase theres no SLA that says what acceptable latency is, people make their own mind up as to whats acceptable or not......

Want better latency move to Aussie or play on NZ Servers.

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Nebukadnessar

Lorenceo

904 posts

Ultimate Geek

Trusted

#657137 17-Jul-2012 17:49

Normal latency to the east coast of Australia is 30-50ms. I don't think it's unreasonable for people to expect it to remain that way.

IMO Slingshot/Callplus need to either refine their QoS rules or get more bandwidth on their Equinix link.

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Lukanize

13 posts

Geek

#657257 17-Jul-2012 21:23

30-50 is normal to Aus??
I would of thought that is more of a normal adsl ping to NZ servers.
I got around 60-80 to Aus on a normal connection for all the years ive been playing.

Lorenceo

904 posts

Ultimate Geek

Trusted

#657266 17-Jul-2012 21:40

That's assuming interleaving off from Auckland.

DravidDavid

1907 posts

Uber Geek

#657274 17-Jul-2012 22:03

Lukanize: 30-50 is normal to Aus??
I would of thought that is more of a normal adsl ping to NZ servers.
I got around 60-80 to Aus on a normal connection for all the years ive been playing.

between 8 and 10 to NZ servers and 25 to 30 to AUS server.

Slingshot connection in Mt Roskill with interleaving turned off as per the default. If you are with another ISP, give them a ring and get them to switch interleaving off. Only do it if your line stats are good and you don't have problems with drop-outs.

Nebbie

458 posts

Ultimate Geek

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#658680 19-Jul-2012 20:27

Any better?...... As per bellow its resolved.

http://forums.slingshot.co.nz/viewtopic.php?p=56954#p56954

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Nebukadnessar

Ireshine

28 posts

Geek

#658741 19-Jul-2012 22:25

Since yesterday 18/07/2012, ping was below 100ms to the Aus servers.
acceptable (56-80ms) at 11pm

Nebbie

458 posts

Ultimate Geek

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#658753 19-Jul-2012 22:47

Ireshine: Since yesterday 18/07/2012, ping was below 100ms to the Aus servers.
acceptable (56-80ms) at 11pm

Would be interesting do you mind doing a traceroute to the servers your playing on?

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Nebukadnessar

Ragnor

8218 posts

Uber Geek

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#659397 21-Jul-2012 02:16

Ireshine: I'm paying $90 p.m can I at least get below 100ms at night to Australia server please?

You can always pay more for an ISP that runs lower contention ratio's on international transit!

Just saying™

Ireshine

28 posts

Geek

#660077 22-Jul-2012 21:29

Sorry for the late reply, enjoying being able to play at night.

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