Working 2D prepay SIM apparently not working in new GPS tracker...

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Working 2D prepay SIM apparently not working in new GPS tracker...

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RunningMan

8954 posts

Uber Geek

#677052 26-Aug-2012 11:01

Disclaimer: I don't know a huge amount about cellular networks, so take this with a grain of salt...

Could it be something to do with the device roaming to VF because it can't connect to 2D? I see that it doesn't support 2100MHz - could it be that local 2D in your area is 2100MHz only, so it's connecting to VF 900MHz instead?

Is there a setting to turn roaming on and off?

richms

28172 posts

Uber Geek

Trusted

Lifetime subscriber

#677058 26-Aug-2012 11:18

They are all only GSM, no 3g on them.

Richard rich.ms

n4

959 posts

Ultimate Geek

#678061 28-Aug-2012 11:01

On the issue of SMSC (message centre) setting, this is configured on the SIM card and should be read by the device, but occasionally a device fails to read it, or it gets overwritten some other way.

Have you tried another 2D SIM or two? If that works then a SIM swap may resolve the issue?

Samsung Note20 Ultra, on 2degrees

Talkiet

4792 posts

Uber Geek

Trusted

#682177 6-Sep-2012 10:16

Just to close off this topic... 2 Degrees have been in contact and done a good level of troubleshooting. There is a compatibility issue between my new GPS tracker and 2 Degrees network and they are unable to make it work. Further investigation has uncovered several others with similar (not always identical) units that have the same issue with 2 Degrees in NZ. The only workable solution has been to replace the SIM with a VF prepay SIM.

I should point out that 2D have been helpful and professional through the whole process and in no way would I expect them to support a cheapo Chinese GPS tracker which is very hard to troubleshoot (no interface or configuration options without SMS working!)

I got a VF SIM and the unit started responding just fine.

Cheers - N

Please note all comments are from my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

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