I have been asked to compile the numbers of people ringing me that are disconnecting. How am I meant to do this when calls don't even come through (ie register in the call log)?
For now all I can provide is what people have told me via text/mobile.
BigSteve: I have been asked to compile the numbers of people ringing me that are disconnecting. How am I meant to do this when calls don't even come through (ie register in the call log)?
For now all I can provide is what people have told me via text/mobile.
Numbers that callers make you aware of (by text/mobile), is all you are being asked for, the voice team will just need a few examples to spot the pattern so they can diagnose the cause. Sorry that wasn't clear.
I have the same problem as bigsteve "My landline is disconnecting incoming call's" but my phone (VOiP) rings and then goes dead after I answer and I cant make an outgoing call either dial the number and silence
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