timmmay:

khull: Not Snap related but we were 3 days out without internet and this excluded the weekend, Telecom could not do anything other than apologise.

Quite frankly Chorus and their contract technicians are a joke. They should be lined up and fired literally and figuratively. When the contractors do turn up they grumble about how bad their jobs are and they get paid flat fee per connection and would not spend any more time than they have to.

Generalizations are always false.

I had contract tech's at my place today. They were competent, friendly, and cheerful. They couldn't finish the job, because no-one thought to look at the connection type before they arrived, so they had no permission to climb the power poles to install fiber, but I expected it to take a month and I'm only at day 6.