[Snap] Slowish download speeds

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › [Snap] Slowish download speeds

1 | 2 | 3

50 posts

Geek
+1 received by user: 8

#999076 4-Mar-2014 21:00

Its not just only rapid, tired a few different ones same result.
Hope they resolve this matter quick.

RalphFromSnap

776 posts

Ultimate Geek
+1 received by user: 168

Trusted

Snap Internet

#999085 4-Mar-2014 21:16

Hello All,

We are just trying to replicate this issue, can you let us know what Town/Suburb your located in? (hio77 we know where you are:)

Thanks,
TheRalph

Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator

bnr034

50 posts

Geek
+1 received by user: 8

#999086 4-Mar-2014 21:18

Oteha, Auckland.

I've tired retstarting the modem a few times.. i even went as far as rebooting the fibre converter.

hio77

'That VDSL Cat'
13036 posts

Uber Geek
+1 received by user: 3896

ID Verified

Trusted

Lizard Networks

Subscriber

#999087 4-Mar-2014 21:18

RalphFromSnap: Hello All,

We are just trying to replicate this issue, can you let us know what Town/Suburb your located in? (hio77 we know where you are:)

Thanks,
TheRalph

stalking me now!

actually im not complaining of issues here :)

simply testing myself..

as ralph has said though, without proper examples, traces and such, they cant really look into it.

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

RalphFromSnap

776 posts

Ultimate Geek
+1 received by user: 168

Trusted

Snap Internet

#999090 4-Mar-2014 21:26

Hi - Sorry this was actually meant for this thread! http://www.geekzone.co.nz/forums.asp?forumid=90&topicid=141147&page_no=2

On this one, yes this more than likely out of our network and the issue is likely to be their end site/their carrier/ISP

Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator

hio77

'That VDSL Cat'
13036 posts

Uber Geek
+1 received by user: 3896

ID Verified

Trusted

Lizard Networks

Subscriber

#999094 4-Mar-2014 21:28

RalphFromSnap: Hi - Sorry this was actually meant for this thread! http://www.geekzone.co.nz/forums.asp?forumid=90&topicid=141147&page_no=2

On this one, yes this more than likely out of our network and the issue is likely to be their end site/their carrier/ISP

gezz ralph! always in the wrong threads!

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

Dell

Shop now for Dell laptops and other devices (affiliate link).

woodpecker19

7 posts

Wannabe Geek

#999182 4-Mar-2014 22:57

Yeah rapidgator, putlocker etc are slow for me too. Must be their servers.

hio77

'That VDSL Cat'
13036 posts

Uber Geek
+1 received by user: 3896

ID Verified

Trusted

Lizard Networks

Subscriber

#999185 4-Mar-2014 23:03

woodpecker19: Yeah rapidgator, putlocker etc are slow for me too. Must be their servers.

etc?

your not giving any details... its hard to test for it if theres no details..

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

woodpecker19

7 posts

Wannabe Geek

#999210 5-Mar-2014 07:27

What details do you need? I'll get them for ya after work

mercutio

1392 posts

Uber Geek
+1 received by user: 134

#1000255 6-Mar-2014 16:31

woodpecker19: What details do you need? I'll get them for ya after work

you never said what site you were getting slow speeds to.

woodpecker19

7 posts

Wannabe Geek

#1000303 6-Mar-2014 18:20

I was using Rapidgator.net, Putlocker, megashares and a few others. But the other night I discovered its only slow when downloading a single file, if I get at around 10-12 going at the same time it will do all of them at 1.5MB/s. So all up 10-13MB/s

I couldn't find a setting in my download manager - J Downloader 2 to alter connection speed etc

Dell

Shop now for Dell laptops and other devices (affiliate link).

Sideface

9652 posts

Uber Geek
+1 received by user: 15607

Trusted

Lifetime subscriber

#1000305 6-Mar-2014 18:27

woodpecker19 .... But the other night I discovered its only slow when downloading a single file, if I get at around 10-12 going at the same time it will do all of them at 1.5MB/s. ... I couldn't find a setting in my download manager - J Downloader 2 to alter connection speed etc

J Downloader - bottom right - Max. Con. and Max Dis. - set both to 8

Sideface

insane

3325 posts

Uber Geek
+1 received by user: 1006

ID Verified

Trusted

2degrees

Subscriber

#1000316 6-Mar-2014 18:34

woodpecker19: Right, I have a feeling it is the filehosting site I was using, just tried downloading a vid from youtube to see how fast it would go. Got to 11MB/s so def faster than I thought. Dunno, maybe the filehost is acting up?

For youtube go to http://redirector.c.youtube.com/report_mapping and make sure you're being pointed to the snap youtuve cache and not some other random ISP. If you are then check DNS settings on your PC's to make sure they aren't statically assigned to WxC

woodpecker19

7 posts

Wannabe Geek

#1000320 6-Mar-2014 18:44

111.69.138.207 => snap-chc1 (111.69.128.0/18)
Looks bout right

J downloader settings were already set at max

insane

3325 posts

Uber Geek
+1 received by user: 1006

ID Verified

Trusted

2degrees

Subscriber

#1000322 6-Mar-2014 18:47

woodpecker19: 111.69.XXX.XXX => snap-chc1 (111.69.128.0/18)
Looks bout right

J downloader settings were already set at max

Cool, just edit our your IP, no one needs to know that

1 | 2 | 3