the good the bad and the slow

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › the good the bad and the slow

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Athlonite

1828 posts

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#1000206 6-Mar-2014 15:05

and after an reboot

no change still slow

FireEngine

1223 posts

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#1000277 6-Mar-2014 17:08

Athlonite: and after an reboot

no change still slow

That is starting to look like Chorus giving you the CIR for some reason, we'll switch to looking at just your line as I'm not getting any further reports of anything wide-spread. Especially with you getting some definitely odd routing....

Regards FireEngine

Athlonite

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#1000317 6-Mar-2014 18:36

all I know is that when first switching over to your VDSL genius product it ran great up until a couple of days ago now it's just worse than my ADSL2+ for downloads and yeah that routing is most definitely weird

Cheers for looking into this for me I'll PM you my account details

FireEngine

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#1000379 6-Mar-2014 20:13

FireEngine:
Athlonite: and after an reboot

no change still slow

That is starting to look like Chorus giving you the CIR for some reason, we'll switch to looking at just your line as I'm not getting any further reports of anything wide-spread. Especially with you getting some definitely odd routing....

Pushing to Chorus, our backhaul is good, your synced at 35/10, just getting CIR for some reason that we can't see, will contact you Friday am.

Regards FireEngine

Athlonite

1828 posts

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#1000883 7-Mar-2014 16:45

well still slow today

but looking forward to FireEngine twacking someone ears for it lol

Athlonite

1828 posts

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#1001100 8-Mar-2014 05:15

another day and still its no better than yesterday or the day before that even

come on Chorus pull ya socks up and fix this S@#$ pretty pleaaaaaasssssssseeeeeeee with whipped cream and a cherry on top

FireEngine

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#1001116 8-Mar-2014 08:28

Athlonite: another day and still its no better than yesterday or the day before that even

This got pushed to Chorus Friday (I told you I would 8pm Thursday night), I'll follow up on it today. Remember up to that point we were looking at it from a bigger issue perspective but none was found.

Will update later.

Regards FireEngine

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Athlonite

1828 posts

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#1001284 8-Mar-2014 14:47

yeah thanks FireEngine I wasn't picking on you I know it's out of your control once it goes to Chorus we just have to wait for them to do their part

Athlonite

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#1001296 8-Mar-2014 15:24

well after talking on the phone to you I had a niggling feeling that I should have checked the truenet test router and well what do you know the damn thing has gone sideways after removing it from the setup (My PC (via wired connection) > Truenet Router > Genius NF4V > Cabinet > Orcon) it all seems to be back to normal again

I never thought to check it I just forgot it was there

FireEngine

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#1001336 8-Mar-2014 16:28

Athlonite: well after talking on the phone to you I had a niggling feeling that I should have checked the truenet test router and well what do you know the damn thing has gone sideways after removing it from the setup (My PC (via wired connection) > Truenet Router > Genius NF4V > Cabinet > Orcon) it all seems to be back to normal again

I never thought to check it I just forgot it was there

Thanks for posting this and I am SO glad we got to the bottom of it, we will perhaps need to chat to Truenet as that could have unfairly affected Orcon's VDSL results. Shows the importance of a proper isolation test :-)

Obviously proves we have no idea which sites report for Truenet purposes....

Regards FireEngine

FireEngine

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#1001344 8-Mar-2014 16:53

Athlonite: yeah thanks FireEngine I wasn't picking on you

All good :-)

Regards FireEngine

Athlonite

1828 posts

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#1001356 8-Mar-2014 17:12

yeah I just can't believe I completely forgot about removing it from the setup in the first place for isolation testing the damn thing is just so innocuous you tend to forget it's there at all
I've also messaged truenet and asked them to discount the tests done over the last four days just make sure the results aren't skewed

FireEngine

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#1001372 8-Mar-2014 17:40

Athlonite: yeah I just can't believe I completely forgot about removing it from the setup in the first place for isolation testing the damn thing is just so innocuous you tend to forget it's there at all
I've also messaged truenet and asked them to discount the tests done over the last four days just make sure the results aren't skewed

You are a true gent :-)

Regards FireEngine

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