[Snap] Intermittent browser connection errors

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › [Snap] Intermittent browser connection errors

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dale77

294 posts

Ultimate Geek

#1059451 4-Jun-2014 23:09

No problems here, since disable ipv6, reset network stack and mtu and update to firmware 6.0.6.

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RalphFromSnap

776 posts

Ultimate Geek
+1 received by user: 168

Trusted

Snap Internet

#1059513 5-Jun-2014 08:01

Hi All,

We are currently replicating this at the moment, at present it looks like (as you guys have said) an IPv6 issue on the Fritz box on certain versions of firmware. Will report back when we know more.

Thanks,

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splodge

23 posts

Geek
+1 received by user: 2

#1059521 5-Jun-2014 08:11

I've found over the last few days that the MTU workaround only sort of works a bit. I can get timeouts to IPv6 websites, go to test-ipv6.com and it fails the MTU check. I can then run the test again and it passes, but with large packets still taking 4+ seconds, then test again and it passes the MTU test in 0.4 seconds. Then I refresh the browser and everything is fine for a while, put my phone down for half an hour and then sometimes it's all good and sometimes I'm timing out again. Seems pretty random whether it works or not.

SilverwolfNZ

62 posts

Master Geek
+1 received by user: 3

#1059674 5-Jun-2014 10:49

RalphFromSnap: Hi All,

We are currently replicating this at the moment, at present it looks like (as you guys have said) an IPv6 issue on the Fritz box on certain versions of firmware. Will report back when we know more.

Thanks,

I'd like to add that I did enable IPv6 in the router again and set a custom MTU of 1492 and pages seem to be *almost instantly loading compared to the ridiculous times that I'd previously mentioned.

There is the occasional hiccup however, any questions feel free to ask!