ADSL but no dial tone

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › ADSL but no dial tone

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ubergeeknz

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Vocus

#1622935 5-Sep-2016 10:57

bigmacpaddy:

That one is out of stock and i couldn't see it at the local jaycar. Will grab the other one and have a go.

they can be a bit fiddly (slip either side of the wire) but will do the job if you pay attention

bigmacpaddy

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#1622956 5-Sep-2016 11:19

Here is what i ended up with last night, but still no dial tone on any jack points. ADSL still fine (it disconnects every time i mess with the wires but reconnects fine).

coffeebaron

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#1623004 5-Sep-2016 13:42

If you done need that jack-point to work, then remove wires and join Red+Blue and White+White together using these:

https://www.pbtech.co.nz/index.php?z=p&p=CABDNX7055&name=Dynamix-A-UY-2100-2-Wire-Gel-filled-Joiner-UY-2-10

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kiwifidget

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#1623008 5-Sep-2016 13:48

coffeebaron:

If you done need that jack-point to work, then remove wires and join Red+Blue and White+White together using these:

https://www.pbtech.co.nz/index.php?z=p&p=CABDNX7055&name=Dynamix-A-UY-2100-2-Wire-Gel-filled-Joiner-UY-2-10

What should he do with the other 98?

Delete cookies?! Are you insane?!

ubergeeknz

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Vocus

#1623010 5-Sep-2016 13:50

OP, can you send me your s/s account number? I'm half wondering at this point if you have some other fault, or a naked service. Cheers.

bigmacpaddy

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#1624199 5-Sep-2016 19:17

Not sure if it is an account problem, i just had another play and moved the wires down to the next connectors and now i have intermittent dial tone, ADSL seems to be connected at full speed.

When i pick the phone up i either get noise, dial tone or just dead silence. Dial tone will work for a while and then just disappear.

I can call out when i have the dial tone.

Wonder if the jackpoint itself is faulty?

ubergeeknz

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Vocus

#1624438 6-Sep-2016 10:08

bigmacpaddy:

Not sure if it is an account problem, i just had another play and moved the wires down to the next connectors and now i have intermittent dial tone, ADSL seems to be connected at full speed.

When i pick the phone up i either get noise, dial tone or just dead silence. Dial tone will work for a while and then just disappear.

I can call out when i have the dial tone.

Wonder if the jackpoint itself is faulty?

Could be or you've not punched the wires down correctly. I think at this stage it's worth getting someone in to have a look.

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bigmacpaddy

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#1636531 20-Sep-2016 13:44

ubergeeknz:

OP, can you send me your s/s account number? I'm half wondering at this point if you have some other fault, or a naked service. Cheers.

I'm ready to get someone else to have a look, are you able to look at the account for me, maybe get my line checked?

There are no timeslots available for callback on the slingshot site and I don't really want to use my mobile on hold for ages if possible.

bigmacpaddy

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#1639000 22-Sep-2016 20:46

Ok, just to finish the thread. Problem was out on the street, Slingshot/Chorus had it sorted pretty quick after i lodged the fault.

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