How do I contact 2degrees?

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › How do I contact 2degrees?

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MichaelNZ

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#1815845 8-Jul-2017 12:55

tardtasticx:
If you have a CC/DD requirement then there is a reason for it but it isn't a big deal just find another way around it like the above.

It is something they have done totally out of left field without any reason.

I have just gotten off the phone with them and the guy suggested it could be because of a high spend. Problem is, the bill has not exceeded $50 ever, that I can recall.

Truth is, they are just doing it because I stupidly gave them my credit card details and they don't want to let that go. Smacks of desperation and following the path of every other company loosing clients and money.

Unlike them, my business makes a profit.

http://www.stuff.co.nz/business/industries/80485868/2degrees-reports-33m-loss-says-growth-strategy-working

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Jase2985

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#1815846 8-Jul-2017 13:02

Lol it's all a big conspiracy

meesham

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#1815849 8-Jul-2017 13:13

MichaelNZ:

I was hoping someone from 2degrees may see this thread and offer me a direct contact, but it appears not. I will ask my Mother to phone them yet again and wait on hold for far too long.

So why am I not phoning them?

Calls from here are expensive - a half hour call to New Zealand will cost several dollars. Then the local carrier will over charge me (in the same way they mass steal from the locals) and I have to phone them up and try and get a refund = more time wasted.

To even make the call I will need to load the credit onto my cellphone which I will not do for very good reasons. If I only have a small value of credit on there, that's all they can plunder.

There is good reasons I use email and facebook as anyone who has traveled in places like this will understand.

I visited 35 countries over 2 years so I've got a bit of experience with this and I've already given you the answer, Skype or another VOIP provider. I'd go with a 2Talk free account, put a SIP client on your phone and then use the wifi at your hostel/hotel/internet cafe/coffee shop. This is also useful when dealing with government agencies like the IRD etc who will definitely not deal with you over Facebook, and a cheap option for calling home. For the amount of time and effort required to do this and make the call everything would be sorted by now.

michaelmurfy

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#1815850 8-Jul-2017 13:14

@MichaelNZ When you post on the forums asking for help don't act snarky towards the ones attempting to help you - this is a common trend on all your topics. Since this has been answered I am locking this thread before things get any worse.

Michael Murphy | https://murfy.nz
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