Trouble with a website using IPv6

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Trouble with a website using IPv6

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7 posts

Wannabe Geek

#2331934 7-Oct-2019 15:03

freitasm:

@lordmuck:

Our SSL cert is fine and the issue seems only to be with IPV6 if you disable IPV6 and flush the resolver cache this issue disappears...

The odd thing is the issue does not occur with spark?

Spark does not have IPv6 so you won't try to access the IPv6 address ever.

The SSL may be correct but your provider is binding the IPv6 address to another domain and SSL cert, despite the ilibrary.co.nz DNS AAAA.

If your domain is not supposed to support IPv6, remove the AAAA records from DNS. If it is supposed to support IPv6, then get your hosting provided to fix the site binding.

Got to love ipv6 lol

I have no way of changing the AAAA record i seem to have inherited a bit of a dog here. we are with siteground so i will contact then and see if they can resolve it.

freitasm

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#2331936 7-Oct-2019 15:06

@lordmuck, don't you have control over your DNS?

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lordmuck

7 posts

Wannabe Geek

#2331956 7-Oct-2019 15:22

freitasm:

@lordmuck, don't you have control over your DNS?

Its a can of worms lol I have access to out host and the zone editor there but not to the domain name reg.....

Sorta pissing me off at present ..

freitasm

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#2331957 7-Oct-2019 15:23

The Zone Editor is all you will need to change/remove the AAAA record.

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deadlyllama

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#2331958 7-Oct-2019 15:23

lordmuck:
freitasm:

@lordmuck, don't you have control over your DNS?

Its a can of worms lol I have access to out host and the zone editor there but not to the domain name reg.....

Sorta pissing me off at present ..

Zone editor should let you remove the AAAA record.

freitasm

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#2331959 7-Oct-2019 15:25

Once removed, use https://www.whatsmydns.net/ to check if it worked.

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lordmuck

7 posts

Wannabe Geek

#2331965 7-Oct-2019 15:33

deadlyllama:
lordmuck:

freitasm:

@lordmuck, don't you have control over your DNS?

Its a can of worms lol I have access to out host and the zone editor there but not to the domain name reg.....

Sorta pissing me off at present ..

Zone editor should let you remove the AAAA record.

there is no AAAA record...

Siteground have just informed me they don't support IPV6

yitz

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#2332020 7-Oct-2019 15:50

>dig +short NS ilibrary.co.nz
ns2.syrahost.com.
ns1.syrahost.com.

>dig +short SOA ilibrary.co.nz
ns1.syrahost.com. cpanel_serverlogs.crazydomains.com. 2019100305 86400 7200 3600000 86400

Seems you are with Crazy Domains.

lordmuck

7 posts

Wannabe Geek

#2332024 7-Oct-2019 15:56

yitz:

>dig +short NS ilibrary.co.nz
ns2.syrahost.com.
ns1.syrahost.com.

Seems you are with Crazy Domains.

and there in lies my issue no one has had the foresight to give me those details.. as i said a can of worms.

Linux

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#2332025 7-Oct-2019 15:57

yitz:

>dig +short NS ilibrary.co.nz
ns2.syrahost.com.
ns1.syrahost.com.

Seems you are with Crazy Domains.

This get more confusing by each post

yitz

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#2332035 7-Oct-2019 16:02

Perhaps get in contact with "Nathan" or whoever you are paying your domain registration to.

https://dnc.org.nz/whois/search?domain_name=ilibrary.co.nz

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lordmuck

7 posts

Wannabe Geek

#2332059 7-Oct-2019 16:20

yitz:

Perhaps get in contact with "Nathan"

https://dnc.org.nz/whois/search?domain_name=ilibrary.co.nz

....don't tempt me :P

Even the recovery addy for CZdomains is wrong Lol :/

so they wont sort it for me ahh well, ill just tell people to turn off IPV6 rotflol

michaelmurfy

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#2332079 7-Oct-2019 16:36

lordmuck:

....don't tempt me :P

Even the recovery addy for CZdomains is wrong Lol :/

so they wont sort it for me ahh well, ill just tell people to turn off IPV6 rotflol

I don't at all call that an acceptable or professional attitude to have.

I'd never disable IPv6 just to access a website. It either works, or it doesn't. Most do indeed work. There are other ramifications to having broken records on a website and one of those is Google who do crawling over IPv6 as well as IPv4.

You're best to contact whoever to get the AAAA records removed from this domain. There are many ISP's that have IPv6 these days so your site is losing the audience of those people.

Michael Murphy | https://murfy.nz
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NickMack

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#2332083 7-Oct-2019 16:43

michaelmurfy:

lordmuck:

....don't tempt me :P

Even the recovery addy for CZdomains is wrong Lol :/

so they wont sort it for me ahh well, ill just tell people to turn off IPV6 rotflol

I don't at all call that an acceptable or professional attitude to have.

I'd never disable IPv6 just to access a website. It either works, or it doesn't. Most do indeed work. There are other ramifications to having broken records on a website and one of those is Google who do crawling over IPv6 as well as IPv4.

You're best to contact whoever to get the AAAA records removed from this domain. There are many ISP's that have IPv6 these days so your site is losing the audience of those people.

To be honest, I'm a little disappointed with this thread, I would have preferred it was something like this - Hey we are having issue with customers connecting to xx website via IPv6, This is the testing we have done to validate it's their issue, I've escalated via the appropriate channels, is there someone here who can help?

As always, happy to help where we can, we are happy for this domain to be moved to us and provide the easy ability for DNS records to be updated/changed etc.

Nick

https://nick.mackechnie.co.nz | NZ ISP latency monitoring - https://smokeping.thenet.gen.nz

lordmuck

7 posts

Wannabe Geek

#2332087 7-Oct-2019 16:50

NickMack:

michaelmurfy:

lordmuck:

....don't tempt me :P

Even the recovery addy for CZdomains is wrong Lol :/

so they wont sort it for me ahh well, ill just tell people to turn off IPV6 rotflol

I don't at all call that an acceptable or professional attitude to have.

I'd never disable IPv6 just to access a website. It either works, or it doesn't. Most do indeed work. There are other ramifications to having broken records on a website and one of those is Google who do crawling over IPv6 as well as IPv4.

You're best to contact whoever to get the AAAA records removed from this domain. There are many ISP's that have IPv6 these days so your site is losing the audience of those people.

To be honest, I'm a little disappointed with this thread, I would have preferred it was something like this - Hey we are having issue with customers connecting to xx website via IPv6, This is the testing we have done to validate it's their issue, I've escalated via the appropriate channels, is there someone here who can help?

As always, happy to help where we can, we are happy for this domain to be moved to us and provide the easy ability for DNS records to be updated/changed etc.

Nick

lol its been a long day Nick, and being given half the keys to the kingdom has not helped..

andddd its only Monday :/

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