Orcon gigabit - is there something strange here?

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#2499201 5-Jun-2020 17:33

What speeds do you get when testing the VocusGroup NZ Auckland server?

Vocus Auckland

Vocus Christchurch

UFONE Auckland

2degrees Auckland

tanivula

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#2499271 5-Jun-2020 20:10

RunningMan:

Having a speedtest server adds no performance, reliability or anything similar to your connection, so I can't imagine it's good use of money to install and maintain. If there's off network servers that can saturate the connection, then the only use is bragging rights.

In my dealings with the Orcon helpdesk they point you to linetest.nz which is a customised speedtest.net page with just their servers. If they aren't planning on maintaining those servers, then they should scrap using it really as when you're 'in the Vocus network' you get worse results (results in OP).

dt:

I've always had *slower* results with Vocus's speed test server too, just assumed it was due to it getting smashed all the time

Yeah but what I found interesting was when speedtesting to the vocus server from a vodafone connection, 900+Mbps was acheived. Within the Vocus network, not even half. These results are repeatable. I could understand that if the VF connection was based in Chch, but being that its also from WLG it boggles my mind on 'intra vs inter' speed difference.

Dochart

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#2499274 5-Jun-2020 20:14

@tanivula hopefully one of the Vocus staff can explain why we can get 900/450 on other Speed test servers but not VocusgroupNZ servers.

Dial111

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#2499287 5-Jun-2020 21:01

Dochart:

Orcon really need to fix their speed test servers. How come none of us are getting close to 900/500 on any of their Vocusgroup NZ servers but we get those speeds when we test on other ISP’s?

I'm having no issues getting full line speed over Vocusgroup servers, I'm with Orcon in chch

Christchurch

Auckland

Dochart

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#2499299 5-Jun-2020 21:59

@Dial111 It still doesn’t explain why Orcon users from Wellington can’t seem to get gigabit speeds from any of the VocusgroupNZ servers but when we test from servers such as ACSData Wellington and 2degrees Auckland we can get gigabit speeds.

Not too sure if there something wrong in the VocusgroupNZ servers that affect Wellington users. If I can get gigabit speeds from 2degrees Auckland server shouldn’t I be able to get gigabit speeds at both VocusgroupNZ Auckland and Christchurch servers. It doesn’t make sense why this happens.

gorringS

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#2499736 6-Jun-2020 17:09

try running the same tests using the standalone speedtest app found in the windows store instead of internet browser. Most browser don't like gigabit connections and results show slower speeds due that

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#2500256 8-Jun-2020 02:43

tanivula:

TL;DR - Wondering if it's normal to not reach gigabit speeds to the Vocus speedtest servers via a Vocus (Orcon) gigabit connection, because it's definitely possible to hit that speed via a nonVocus ISP to the Vocus Speedtest server.

Hey all, this is another why is my gigabit connection... thread but with a twist. I was having some issues and noted some strange behaviour after moving to Orcon and joined in on the CDN performance thread which consequently lead to ringing the help desk. The rather script based help desk team lead me towards running speed tests via linetest.nz which consistently showed speeds of 300~400Mbps down. Once I got bumped to tier 2 support, the iPerf ones in the line diagnostic tool produces similar results albeit a bit higher than the linetest/speedtest ones, still <500Mbps down. After 5-6weeks of patience and having tickets closed a couple of times I thought I'd seek some geekzone advice.

What I'm failing to comprehend is why/how running speedtests to the Vocus servers (using the win Ookla app + ethernet) is slower from the Orcon gigabit connection, than a Vodafone one (both connections are in Wellington) - is this a routing/congestion issue? Or is VF traffic somehow got higher prioritisation?

For science and the most apples to apples comparison to take time of day out of the equation, I remoted to a computer on the VF connection and ran speedtests via both connections one after the other. Before the "can your computer handle gigabit" start, I can hit 900Mbit from my computer on either connection. Yes there are some speedtest servers I can get 900Mbps+ from the Orcon connection and because of this, from the support teams perspective there is no fault on my connection.

So to summarise and only looking at download speeds:

Vodafone < Orcon = Fast
Orcon < ACSData = Fast
Orcon < Orcon = not that fast?

Is it just the way it is and I should stop trying to look for an issue? Or is there something strange going on? Keen for your feedback.

I had the exact same problem as you, and was also made to do a linetest by the tier 2 team. The Christchurch Vocus server was the problem as it would time out and not even run the line test, even though I live in CHCH. The Auckland vocus server appeared to be fine (and was what was picked by linetest if I picked "auto"). When I told them that the CHCH vocus server was the problem it just fell on deaf ears.

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#2520603 10-Jul-2020 10:19

Hi Guys

We have done some changes to our servers in Auckland

Can I get some people who were having issues with our servers before, to re-reun some tests please and feedback

https://linetest.nz

Thanks heaps!

@DjShadow @tanivula @dt

dt

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#2520611 10-Jul-2020 10:29

Sounddude:

Hi Guys

We have done some changes to our servers in Auckland

Can I get some people who were having issues with our servers before, to re-reun some tests please and feedback

https://linetest.nz

Thanks heaps!

Cheers @Sounddude, I can test it out for you this arvo when I get home from work

your hyperlink appears to be forwarding to .net.nz instead of just .nz

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#2520612 10-Jul-2020 10:30

dt:

Cheers @Sounddude, I can test it out for you this arvo when I get home from work

your hyperlink appears to be forwarding to .net.nz instead of just .nz

Thanks, have fixed.

tanivula

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#2520806 10-Jul-2020 14:56

@Sounddude - nice! Currently away thanks to school hols so will have a nosey once back at home. 👍🏽

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#2520953 10-Jul-2020 21:41

@Sounddude

a little bit faster, I used to average around 600 to the vocus speed test servers

http://vocus.speedtestcustom.com/result/0f7713d0-c291-11ea-9710-a11eda646e97

speedtest to a random server

hmm.. can't embed the linetest result as geekzone doesn't allow non https embedded links

Mush1364

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#2521047 11-Jul-2020 11:52

@Sounddude

Ingill to Auck, my results look about the same, can get 680-900 on other servers....

http://vocus.speedtestcustom.com/result/d0227d10-c307-11ea-ae6a-5ddbc06e8651

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compound

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#2521239 11-Jul-2020 18:13

Waikato to Akl 4ms ping, 916 Mbps down 553Mbps up

Waikato to Chch 16ms ping, 900 Mbps down, 552Mbps up

Using linetest, but I never had issues before either.

tanivula

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#2521586 12-Jul-2020 20:47

So did a bit of testing tonight, looks like nothing much has changed @Sounddude. Am also seeing a strange IPv6 error which doesn't seem to affect other speedtest servers (linetest.nz doesn't work - just says can't connect to server). This is an odd error, when using a wireless connection with IPv6 enabled, everythign works ok (but its strange that other servers work fine on ethernet without any issues).

Linetest.nz IPv4 result

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