Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 
pwner
423 posts

Ultimate Geek
+1 received by user: 96

Trusted
2degrees

  #2797475 19-Oct-2021 09:04
Send private message

It was a localised chorus fault in Whakatane





Any posts are personal comments and not that of my employer




event2
188 posts

Master Geek
+1 received by user: 14


  #2799768 23-Oct-2021 09:04
Send private message

I'm on 2d in Dunedin and it's currently down, anyone else ?

ASTed
16 posts

Geek
+1 received by user: 14


  #2799769 23-Oct-2021 09:10
Send private message

Yes, North Dunedin and Belleknowes both down since 08:35




schmoogol
77 posts

Master Geek
+1 received by user: 16

ID Verified

  #2799771 23-Oct-2021 09:25
Send private message

The internet has been down for me in the hill suburbs from the same time. Still on hold with support to find out what’s happening.

Delphinus
611 posts

Ultimate Geek
+1 received by user: 274


  #2799774 23-Oct-2021 09:36
Send private message

Sweet, glad it's not just me (Dunedin also).


Delphinus
611 posts

Ultimate Geek
+1 received by user: 274


  #2799775 23-Oct-2021 09:43
Send private message

It does annoy me they don't update the status page.

 

 

 

"There are no known issues on the 2degrees Broadband"

 

 

 

It would save a lot of unnecessary inbound calls!


 
 
 

Shop now at Mighty Ape (affiliate link).
Linux
12188 posts

Uber Geek
+1 received by user: 8480

Trusted
Lifetime subscriber

  #2799776 23-Oct-2021 09:44
Send private message

schmoogol: The internet has been down for me in the hill suburbs from the same time. Still on hold with support to find out what’s happening.

 

@schmoogol Stop wasting staff time and hang up! You know the internet is down and impacting many others in the same location

 

The only thing front line staff will say is  ' Known outage techs are looking into it '


event2
188 posts

Master Geek
+1 received by user: 14


  #2799778 23-Oct-2021 09:46
Send private message

Nothing on the chorus outage map for Dunedin either.

Linux
12188 posts

Uber Geek
+1 received by user: 8480

Trusted
Lifetime subscriber

  #2799779 23-Oct-2021 09:47
Send private message

Delphinus:

 

It does annoy me they don't update the status page.

 

"There are no known issues on the 2degrees Broadband"

 

It would save a lot of unnecessary inbound calls!

 

 

@Delphinus You mean this on the 2degrees Status page?

 

 

 

 

 


Linux
12188 posts

Uber Geek
+1 received by user: 8480

Trusted
Lifetime subscriber

  #2799780 23-Oct-2021 09:48
Send private message

event2: Nothing on the chorus outage map for Dunedin either.

 

@event2 Are you sure it is a @ChorusNZ issue / outage?


event2
188 posts

Master Geek
+1 received by user: 14


  #2799784 23-Oct-2021 09:58
Send private message

Linux:

event2: Nothing on the chorus outage map for Dunedin either.


@event2 Are you sure it is a @ChorusNZ issue / outage?



No idea, thought it was a good place to check as well.

 
 
 

Move to New Zealand's best fibre broadband service (affiliate link). Free setup code: R587125ERQ6VE. Note that to use Quic Broadband you must be comfortable with configuring your own router.
Delphinus
611 posts

Ultimate Geek
+1 received by user: 274


  #2799785 23-Oct-2021 10:02
Send private message

Linux:

 

Delphinus:

 

It does annoy me they don't update the status page.

 

"There are no known issues on the 2degrees Broadband"

 

It would save a lot of unnecessary inbound calls!

 

 

@Delphinus You mean this on the 2degrees Status page?

 

 

At time of posting (9.43 - over an hour after the outage started) it was showing no known issues.

 

Glad it's showing something now.


Linux
12188 posts

Uber Geek
+1 received by user: 8480

Trusted
Lifetime subscriber

  #2799786 23-Oct-2021 10:02
Send private message

@event2 The best place to start is always the carriers ' Status page ' and give the carrier sometime to update the page

 

The tech staff are more worried about fixing the issue ASAP before requesting a website update of an issue (trust me I know)

 

The worse thing is a service owner asking for ' How long ' when you are looking into a major outage you just want to tell them to rack off

 

 


Delphinus
611 posts

Ultimate Geek
+1 received by user: 274


  #2799787 23-Oct-2021 10:06
Send private message

And we're back online. Thanks 2Degrees team!


Behodar
11102 posts

Uber Geek
+1 received by user: 6095

Trusted
Lifetime subscriber

  #2799788 23-Oct-2021 10:13
Send private message

Linux: The worse thing is a service owner asking for ' How long ' when you are looking into a major outage you just want to tell them to rack off

 

 

A couple of years ago we had an outage at work, and after about the fifth call from a manager asking "how long" I pretty much exploded. "Never! People keep ringing me every 10 minutes and knocking me out of the zone, so it's never going to get fixed."

 

The calls actually stopped after that.


1 | 2 
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic








Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.