2d - Routing is terrible to this US based server. What's the go?

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › 2d - Routing is terrible to this US based server. What's the go?

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9 posts

Wannabe Geek

ID Verified

#2999518 21-Nov-2022 23:39

Hey all, I originally made one of the older posts regarding this issue and just wanted to provide an update. as of tonight (21/11/2022) my routing appears to be back to normal.

it appears that what ever issues were occurring with the routing from twelve99 is no longer affecting my network, and I am still on my static ip.

Hopefully, this will end these poor routing issues for everyone, not just myself.

ctv

45 posts

Geek

#2999519 21-Nov-2022 23:41

voetre:

Hey all, I originally made one of the older posts regarding this issue and just wanted to provide an update. as of tonight (21/11/2022) my routing appears to be back to normal.

it appears that what ever issues were occurring with the routing from twelve99 is no longer affecting my network, and I am still on my static ip.

Hopefully, this will end these poor routing issues for everyone, not just myself.

Are you able to do a traceroute to 208.103.169.97 to compare?

voetre

9 posts

Wannabe Geek

ID Verified

#2999523 22-Nov-2022 00:21

unfortunately, that routing still seems to be very slow, I'm unfamiliar with 'rustoria' but it seems like I'm getting routed to Germany and then hitting a wall of request timeouts (hit the 30 hop default limit as you can see below).

(ignore the slow response from my router, I'm using a powerline ethernet adapter 😒)

I will add that even though the routing for myself appears to be resolved it is intermittently hitting period of higher latency (approximately a 40ms increase)

ctv

45 posts

Geek

#2999745 22-Nov-2022 12:42

voetre:

unfortunately, that routing still seems to be very slow, I'm unfamiliar with 'rustoria' but it seems like I'm getting routed to Germany and then hitting a wall of request timeouts (hit the 30 hop default limit as you can see below).

(ignore the slow response from my router, I'm using a powerline ethernet adapter 😒)

I will add that even though the routing for myself appears to be resolved it is intermittently hitting period of higher latency (approximately a 40ms increase)

Do people still use powerline adapters? Last time I used one it basically DoS'd the router.

Rustoria is just a gaming community, they host various servers around the world. That specific server is in Dallas so it's very weird that it's hitting a PoP in Germany. (The provider they use is on an Anycast network - hence why traceroutes look a little weird). It doesn't look like the routing for static IP's is fixed in this instance, I did reach out to 2D by email on the 15th and I didn't get a reply. I'd highly recommend removing your static IP if you aren't needing it

voetre

9 posts

Wannabe Geek

ID Verified

#2999758 22-Nov-2022 13:40

They are still better than wifi at my current residence.😅

Personally CGNat is not a viable option for me long term, i did consider moving off the static just to confirm that it was the static ip being misrouted but when i did give 2D support a call it was 'entertaining' to say the least. They couldnt find a static ip on my account for the first 30 minutues... Not sure if they have any support staff left who actually know what a static IP is...

One thing i did consider with the above is the potential that rustoria are doing something akin to blackhole routing, treating the static subnet as bad. Might be worth emailing their support and confirming they arent intentionally routing this traffic into nothing?

ctv

45 posts

Geek

#2999762 22-Nov-2022 13:53

voetre: They are still better than wifi at my current residence.😅

Personally CGNat is not a viable option for me long term, i did consider moving off the static just to confirm that it was the static ip being misrouted but when i did give 2D support a call it was 'entertaining' to say the least. They couldnt find a static ip on my account for the first 30 minutues... Not sure if they have any support staff left who actually know what a static IP is...

One thing i did consider with the above is the potential that rustoria are doing something akin to blackhole routing, treating the static subnet as bad. Might be worth emailing their support and confirming they arent intentionally routing this traffic into nothing?

I have direct communication with the provider, I got him to check it out and he stated he found nothing on his side and also emailed 2D twice (and they didn't respond) so I'd assume he hasn't got anything setup like that. I've stated previously in this post that I had the same issue with various providers, pretty much a coinflip when it came to good vs bad routing. I do wish I kept note of some examples for you to try out but it's a bit too late for that now :(

Intravix

110 posts

Master Geek

#2999871 22-Nov-2022 15:20

Just be thankful you haven't been on Vocus 9790 the last few days in the North Island... Although that issue doesn't seem to be effecting the retail brands though otherwise there would be uproar here. Something for the 2 Degrees customers to look forward to!

Sharesies

Trade NZ and US shares and funds with Sharesies (affiliate link).

ctv

45 posts

Geek

#2999876 22-Nov-2022 15:23

Intravix:

Just be thankful you haven't been on Vocus 9790 the last few days in the North Island... Although that issue doesn't seem to be effecting the retail brands though otherwise there would be uproar here. Something for the 2 Degrees customers to look forward to!

What's going on with VOCUS? They are a pretty significant backbone in NZ from my understanding

stick

357 posts

Ultimate Geek

#2999899 22-Nov-2022 16:01

Nothing wrong with Vocus over here. What do you mean by 9790?

ctv

45 posts

Geek

#2999902 22-Nov-2022 16:03

St1ick: Nothing wrong with Vocus over here. What do you mean by 9790?

That's their NZ ASN

Intravix

110 posts

Master Geek

#2999903 22-Nov-2022 16:03

ctv:

Intravix:

Just be thankful you haven't been on Vocus 9790 the last few days in the North Island... Although that issue doesn't seem to be effecting the retail brands though otherwise there would be uproar here. Something for the 2 Degrees customers to look forward to!

What's going on with VOCUS? They are a pretty significant backbone in NZ from my understanding

Intermittent routing causing disruption to a lot of traffic to Aus/elsewhere from NI. Significant in network size and revenue sure...

Mahon

473 posts

Ultimate Geek

#3000061 22-Nov-2022 22:43

Maybe that explains why I cant stay logged into WoW...

yitz

2079 posts

Uber Geek

#3000070 23-Nov-2022 00:59

Are they getting DDoS'ed or something?

I've noticed Voyager have also pulled a lot of Vocus international routes in the last few weeks, traffic from various American/European content providers and IXes is now via Spark Global-Gateway.

stick

357 posts

Ultimate Geek

#3000126 23-Nov-2022 07:47

Nothing really wrong over here, other than a few disconnections and some packet loss

Intravix

110 posts

Master Geek

#3000173 23-Nov-2022 10:36

yitz:

Are they getting DDoS'ed or something?

I've noticed Voyager have also pulled a lot of Vocus international routes in the last few weeks, traffic from various American/European content providers and IXes is now via Spark Global-Gateway.

What are the destinations? What network are you on (2Deg/Callplus Group) and location?

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