So the latest on this ongoing debacle is that Orcon sent an Engineer to connect me today (17th) at the new property.
He again was told not to disconnect the current owner as the actual moving date is the 18th (and always was from way way back), the tech then said he would not do the job until the current owners contract with Orcon ended which is the 8th of next month!
He then promptly told him he didn't care as he was off to Australia next week and walked off.
And that's how Orcon are continuing to look after me.
1 week without any connection, phone line and still no call back from any supervisor or tech despite 3 promises and two separate escalations.
Will I ever get connected?
Apparently if you take over a line from an existing customer at Orcon you have to wait for their term/contract to finish? Why wasn't I ever told this given they have both our details prior to this move
Do Orcon actually care?.....it really doesn't look like it.
If you're having so much trouble with them why not just ditch them and sign up with someone else. its obvious they wont deliver service on the date promised anyway, why do you want to carry on with them for further crap?
Hi Scotsman, As per PMs, we have cracked it, you'll have service when you move in tomorrow. Let me know if we can help with anything else at ll. Cheers!
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