Privacy breach by 2degrees employee

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Privacy breach by 2degrees employee

1 | 2 | 3

2870 posts

Uber Geek
+1 received by user: 666

Trusted

Lifetime subscriber

#576890 3-Feb-2012 16:07

1080p: Something like this (SMS & e-mail) has happened to two people that I know (different companies, some time ago) both employees had their contracts terminated as soon as possible by their employers after their actions were reported. That is the correct response to a breach of privacy, nothing less.

bit harsh given we only had one side to story, maybe we should wait before becoming judge, jury and executioner.

Galaxy S10

Garmin Fenix 5

withmoxie

3 posts

Wannabe Geek

#576892 3-Feb-2012 16:09

Hey people,

Thanks for the replies - this is not a fake story. I haven't come back because I've been busy - my best friend's getting married tomorrow. I am about to reply to 2DegreesCare.

I have not had any contact from the person since.

Edit: I've replied to 2DegreesCare. Hoping for a resolution!

mattwnz

20515 posts

Uber Geek
+1 received by user: 4795

#576918 3-Feb-2012 17:09

Don't prepay sims you buy usually the phone number printed on the outside of the pack. So they may have not looked up any personal details on the computer, but just noted down the number from the pack when sold. But still sounds a little creepy still.

freitasm

BDFL - Memuneh
80646 posts

Uber Geek
+1 received by user: 41030

Administrator

ID Verified

Trusted

Geekzone

Lifetime subscriber

#577061 3-Feb-2012 22:58

withmoxie: [snip] my best friend's getting married tomorrow. I am about to reply to 2DegreesCare.

Congratulations!

Referral links: Quic Broadband (free setup code: R587125ERQ6VE) | Samsung | AliExpress | Wise | Sharesies

Support Geekzone by subscribing (browse ads-free), or making a one-off or recurring donation through PressPatron.

sonyxperiageek

2984 posts

Uber Geek
+1 received by user: 397

Trusted

#577080 4-Feb-2012 00:46

what's 'OP?'

Sony

scottjpalmer

6032 posts

Uber Geek
+1 received by user: 790

Moderator

ID Verified

Trusted

Lifetime subscriber

#577087 4-Feb-2012 01:21

sonyxperiageek: what's 'OP?'

original post / original poster

Geekzone

Want to support Geekzone and browse the site without the ads? Subscribe to Geekzone now (monthly, annual and lifetime options).

quickymart

14940 posts

Uber Geek
+1 received by user: 13953

ID Verified

#577243 4-Feb-2012 16:13

I'm curious as to why the person from the 2degrees shop would have been contacting you? I mean, what purpose were they trying to fulfill?

freitasm

BDFL - Memuneh
80646 posts

Uber Geek
+1 received by user: 41030

Administrator

ID Verified

Trusted

Geekzone

Lifetime subscriber

#577247 4-Feb-2012 16:23

Not hard to think of a young man's purposes.

Referral links: Quic Broadband (free setup code: R587125ERQ6VE) | Samsung | AliExpress | Wise | Sharesies

Support Geekzone by subscribing (browse ads-free), or making a one-off or recurring donation through PressPatron.

kingjj

1730 posts

Uber Geek
+1 received by user: 450

ID Verified

Trusted

#577270 4-Feb-2012 17:10

freitasm: Not hard to think of a young man's purposes.

Sustenance? Washing? General house hold chores?... can't think of what else a young man would want

johnr

19282 posts

Uber Geek
+1 received by user: 2526
Inactive user

#577272 4-Feb-2012 17:13

quickymart: I'm curious as to why the person from the 2degrees shop would have been contacting you? I mean, what purpose were they trying to fulfill?

You kidding?

quickymart

14940 posts

Uber Geek
+1 received by user: 13953

ID Verified

#577404 5-Feb-2012 06:18

I meant, why would they be dumb enough to contact the customer like that afterwards? They know they would be putting their job on the line.

Quic Broadband

Move to New Zealand's best fibre broadband service (affiliate link). Free setup code: R587125ERQ6VE. Note that to use Quic Broadband you must be comfortable with configuring your own router.

b0untypure1

1427 posts

Uber Geek
+1 received by user: 18

#577405 5-Feb-2012 07:01

he probably txts all of the customers who buy sim cards, in pursuit of real life friends ;)

riahon

946 posts

Ultimate Geek
+1 received by user: 90

#577409 5-Feb-2012 07:19

quickymart: I meant, why would they be dumb enough to contact the customer like that afterwards? They know they would be putting their job on the line.

Unless it specifically said in his induction package "do not personally text female customers just so you can be friends" then I can assume he was making contact to be either "genuinely friendly" or "creepily interested". Either way I can guarantee it will be put to him in his Exit package.

gzt

18679 posts

Uber Geek
+1 received by user: 7809

Lifetime subscriber

#577474 5-Feb-2012 11:17

b0untypure1: he probably txts all of the customers who buy sim cards, in pursuit of real life friends ;)

This is quite possible. It is my impression young people who are used to making unsolicited chat contacts on facebook, twitter, smsfun, etc (where it is almost a norm for younger people) then transfer this behavior to ye olde regular world.

A similar example might be looking up and friending (or attempting to friend) a customer on facebook.

This behaviour is probably occurring in your organisation already but has not yet caused significant problems.

If your organisation does not specifically train and retrain to educate on this point, you will see it occur more often.

jeffnz

2870 posts

Uber Geek
+1 received by user: 666

Trusted

Lifetime subscriber

#578061 7-Feb-2012 08:46

any further updates on this, just curious

Galaxy S10

Garmin Fenix 5

1 | 2 | 3