Slingshot down? [2012-02-22]

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Slingshot down? [2012-02-22]

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656 posts

Ultimate Geek

Trusted

#585424 22-Feb-2012 23:54

huntlai: SS homepage is now back....

Nothing relevant on the network updates page, though.

exportgoldman

1202 posts

Uber Geek

Trusted

#585425 22-Feb-2012 23:56

novastorm: What happened to slingshot?!!!? Just got internet yesterday from them after a weeks delay :(.
If anyone heres anything, an update would be?appreciated. ?Cheers

I had to laugh sorry every time I read one of these "the whole ISP went down" there's some poor chap which just signed up that day and is freaking out that he made the wrong choice

Looks like the web page is up again.

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4066 posts

Uber Geek

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Snowflake

#585426 22-Feb-2012 23:56

my work connection came up, followed by the dns servers a while later (callplus fibre)
my home connection still wont reconnect (callplus dsl)

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Snowflake
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huntlai

33 posts

Geek

ID Verified

#585427 22-Feb-2012 23:59

Perhaps SS shld link their network status to here for better update since nothing show on their web page about the outage :D

steve4bass

1 post

Wannabe Geek

#585430 23-Feb-2012 00:04

Doh, somebody's pushed the wrong button! Thier site came back up within about 10 minutes. I'd say they have a backup site hosted on a different network somewhere - it's currently being served up from 119.224.141.132, so it will be interesting to see what IP it' uses when their own network is back up :)

novastorm

13 posts

Geek

#585435 23-Feb-2012 00:15

Maybe got something to do with this?...

Network status

AimSol

2 posts

Wannabe Geek

#585437 23-Feb-2012 00:19

Unable to contact Call Plus via their on call account manager, i telephoned one of their account managers on his mobile (Don't like calling people after 11pm but he was very polite :-)

He got hold of the on call engineer and telephoned me back saying it was an issue with the voice part of their network. Not sure why that took down our servers, as well as theirs, but ours all seem to be back up now. Good to see they appear to have sorted it quite quickly.

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classiczone

23 posts

Geek

#585438 23-Feb-2012 00:28

Hi I live in Whakatane and my internet been down for near 2 hours now I also tried all there phone numbers and all down including there website well not good we all take internet for granted these days and having major outages happen but this isn't on slingshot everyone relies on the internet hopefully nothing major Slingshot needs to come up front to media of issue tonight

amiga500

1484 posts

Uber Geek
Inactive user

#585440 23-Feb-2012 00:28

Still not working in Christchurch. Had no internet green light on my D-Link modem, then a red 'internet' light,
now back to no internet light. Tried the usual things rebooting the modem, unplugging for 2 minutes etc.
No problem I'm sure it will get sorted, using my 2 degrees stick to post this.

Nebbie

458 posts

Ultimate Geek

Trusted

#585441 23-Feb-2012 00:54

Hi Guys

Yes there is a very big outage we have had major hardware failure all of our NOC has come into work right now to fix the issue.

Thanks
Bevin

---------------------------------------------------------------
Nebukadnessar

KevinL

656 posts

Ultimate Geek

Trusted

#585442 23-Feb-2012 01:01

Nebbie: Hi Guys

Yes there is a very big outage we have had major hardware failure all of our NOC has come into work right now to fix the issue.

Thanks
Bevin

Thanks for the update!

novastorm

13 posts

Geek

#585447 23-Feb-2012 01:26

Back up in wellington

zaf

10 posts

Wannabe Geek

#585451 23-Feb-2012 02:11

Hey guys,

We're now doing the cleanup on the root cause, and checking everythings back up.

What is still down for you?

I'm expecting maybe voice dialing maybe down for some customers. We're literally right now bringing the services back up.

seedicat

12 posts

Geek

#585452 23-Feb-2012 02:12

nets running in rotorua now

everything else seems down

insane

3239 posts

Uber Geek

ID Verified

Trusted

#585454 23-Feb-2012 02:17

zaf: Hey guys,

We're now doing the cleanup on the root cause, and checking everythings back up.

What is still down for you?

I'm expecting maybe voice dialing maybe down for some customers. We're literally right now bringing the services back up.

I know the feeling, will be a few tired guys wondering into work late tomorrow, assuming they make it home :)

On the bright side the timing wasn't too bad, could have been at 6pm

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